Herbert Automotive

4.8
1229 reviews

About

Auto Repair ShopOil Change Service StationEmissions TestingAuto Air Conditioning ServiceAuto MaintenanceEngine Rebuilding ServiceTransmission ShopAuto Spring ShopAlternator Repair
At Herbert Automotive, our mission is simple: to provide the best automotive services in Cumming and Canton, Georgia while maintaining the finest customer care available. Herbert Automotive has been providing automotive repair and maintenance services for both foreign and domestic vehicles in the Cumming-Forsyth County area for many years. Our automotive shops are clean, well-kept, and designed to be safe and efficient. Quality, attention to detail, and customer satisfaction are our top priorities! No appointment needed, but gladly accepted. Today's automobiles are more complex than ever before, and not just anyone can repair them. Our certified auto mechanics and service technicians participate in intense and ongoing training programs. In addition, we’ve made significant investments in new technologies to help ensure that your vehicle is diagnosed accurately and efficiently for the best automotive care available in Cumming and Canton. Our services meet or exceed vehicle manufacturer maintenance specifications. Herbert Automotive services include engine repair and parts repairs, oil changes, brake services, radiator and transmission services, differential and transfer case services, fuel injector cleaning, fuel filter replacement, air conditioning service, air filter replacement, wiper blade replacement, exterior light replacement, and emissions testing. Ask about special pricing for fleet vehicles. Our stores also sell tires for most makes and models of vehicles. Stop by today!

Location

Herbert Automotive
4660 Browns Bridge Road, Cumming, GA
30041, United States

Hours

Reviews

4.8
1,229 reviews
5 stars
1,133
4 stars
44
3 stars
7
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and professional, with many customers highlighting specific employees like Josh and Steve for their exceptional service.

Efficiency

Customers frequently mention quick and efficient service, particularly for emissions tests and oil changes, with many appreciating the fast turnaround times.

Pricing Concerns

Some reviews indicate dissatisfaction with pricing transparency, particularly regarding upselling and unexpected costs during service.

Overall Experience

Many customers express high satisfaction with their experiences, often recommending the shop for its quality service and friendly atmosphere.
  • CF
    Cj Farina
    2 days ago
    5.0
    I got my oil changed. They are always friendly and explain everything to you. I always go there because tof the service
  • RM
    Reece Meyers
    6 days ago
    5.0
    Went in to get my emissions tested and Josh did a great job. Was able to fit me in before taking his break and had me in and out there fast. Great guy, very personable!
  • AO
    Alex Otway
    Nov 11, 2025
    5.0
    Listen I was recommended Herbert automotive from a seperate mechanic and I was as put in great hands. I don’t know the mechanic’s name but I heard another mechanic call him “Chico”. That man solved my problem in 2 minutes tops with no charge!! Thank you to that man and give him a raise.
  • HH
    Hunter Heard
    Nov 10, 2025
    5.0
    Josh has always done an excellent job. He's working in 32 degree weather, drives 80 miles to get to work, he has a great attitude, and great customer service as usual. I believe Josh deserves a raise for consistantly showing up and providing exceptional service to our community in Forsyth County.
  • SR
    Steven Ray
    Oct 31, 2025
    5.0
    Everyone that worked on my vehicle today was amazing. Especially the lady there, whose name is Alasha. They were polite and knowledgeable about any questions that asked. They did not overcharge me for any unnecessary items. "One thing that you notice from these repair shops is that they try to overcharge you for other things that you really don't need done". And I can proudly say that this place (herbert automotive) did not do that.They did not overcharge me for anything unnecessary, and they only did what I asked to be done. They also gave me a lot of good information for maintenance on my vehicle sence it has over 200k miles. They told me I needed a new battery, and they showed me proof of why I need a new battery, they also gave me options to purchase one from them, but they were not trying to push me into buying one. which I do appreciate. I started my own company and I will be starting a fleet maintenance agreement with herbert automotive because this is how I would like to be treated when my vehicle needs maintenance!

Frequently Asked Questions About Herbert Automotive

Where is Herbert Automotive located?

Herbert Automotive is located at 4660 Browns Bridge Road, Cumming, GA 30041, USA.

What are the operating hours of Herbert Automotive?

Herbert Automotive is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on November 27, 2025, and December 25, 2025.