Zips Car Wash

4.3
854 reviews
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Business Details

9191 Highway 142, Covington, GA
30014, United States
(470) 944-7030
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
9191 Highway 142, Covington, GA
30014, United States

Hours

Reviews

4.3
854 reviews
5 stars
629
4 stars
61
3 stars
36
2 stars
31
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including long wait times and unhelpful staff.

Equipment Issues

Numerous reviews highlighted malfunctioning equipment, including non-working vacuums and ineffective car wash machines.

Customer Experience

While some customers praised individual staff members for their helpfulness, many expressed frustration with overall management and service quality.

Value for Money

Several customers felt that the car wash did not provide good value, with many stating their vehicles remained dirty after the wash.

Membership Concerns

Multiple reviews mentioned issues with unauthorized membership charges and difficulties in canceling memberships.
  • JC
    James Crowe
    1 day ago
    1.0
    This place has really gone down hill. I used to come here when they opened and it was great. Recently stopped by, I didn't know Zips had bought them . It's a dump now , one person when you come in that hardly sprays something on the window and wheels from one side only. Almost none of the vacuums have hoses on them , the one's that do hardly work at all. I asked the person to turn off tire shine , was told they can't do that , I don't know why the people that used to own it knew how. I will say they had plenty of towels and spray cleaner but that's as good as it gets. I won't be back.
  • KK
    Kit Kat
    5 days ago
    5.0
    The customer service was impeccable. Ary was very attentive and helpful getting me signed up for a membership so I’ll be back!!
  • ES
    Emmanuel Sanders
    Nov 11, 2025
    5.0
    Exceptional service by Luke, very respectful and informative. My car was cleaned all way round. 10/10 WOULD RECOMMEND
  • BB
    Benjamin
    Nov 6, 2025
    5.0
    Excellent customer service by Luke today. My car came out looking like new!!
  • MM
    MR. Mitchell
    Nov 5, 2025
    5.0
    Hello .. I’m a long time Customer here since the place opened and there’s been many issues.. I pulled in on 11/4/25 and was absolutely blown away by the customer service . The new manager Mr. Ashley greeted me and let me know if there is any issues let him know, I told him about previous experiences and he walked all the way down the tunnel with my car , by hand applied tire shine .. Before it was like anyone cared.. I wanted to tip him he refused.. As a business owner this was the type of experience I’d want my company to provide.. Will be back Saturday! Thanks again Thomson Mitchell
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Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash offers express car wash services that include always-free self-service vacuums and detailing amenities.

Where is Zips Car Wash located?

Zips Car Wash is located at 9191 Highway 142, Covington, GA 30014, USA.