Zips Car Wash

4.3
859 reviews
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Business Details

9191 Highway 142, Covington, GA
30014, United States
(470) 944-7030
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
9191 Highway 142, Covington, GA
30014, United States

Hours

Reviews

4.3
859 reviews
5 stars
631
4 stars
62
3 stars
36
2 stars
32
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers praised the exceptional customer service provided by staff members like Luke, Cynthia, and Mizo, highlighting their attentiveness and professionalism.

Equipment Issues

Numerous reviews mentioned ongoing problems with the car wash equipment, including malfunctioning vacuums and ineffective washing machines, leading to unsatisfactory cleaning results.

Inconsistent Quality

Customers reported a decline in the quality of car washes, with many stating their vehicles remained dirty after service, despite paying for premium washes.

Membership Concerns

Several customers expressed frustration over unexpected membership charges and issues with the membership system, leading to dissatisfaction and complaints.
  • JW
    Jessica Wright
    Dec 16, 2025
    4.0
    Was my first time here and was greeted with great hospitality! And my car came out looking brand new. ​A huge shoutout to Luke, who went above and beyond to make sure I was taken care of. He was incredibly professional, friendly, and took the extra time to pre-scrub some stubborn spots on my grill before I headed into the tunnel. It’s rare to see that kind of attention to detail and genuine customer service these days. Overall, A great experience!
  • TP
    Taylor P
    Dec 14, 2025
    2.0
    Pay extra for tire shine but tires aren't shiny.
  • MC
    Mike Cornell
    Dec 12, 2025
    1.0
    Worst car wash ever. Didn’t do any prewash with the brush like everyone else. Some of the rotating brushes inside the car wash didn’t work, soap was left all over my car, back tailgate and window were still filthy! I had to complain and have an attendant come over to see how crappy it was. They had me come back thru and did all of the prewash that I paid for the first time! When you pay for the most expensive wash, you expect it to be top notch and this was far from it!
  • JC
    James Crowe
    Nov 23, 2025
    1.0
    This place has really gone down hill. I used to come here when they opened and it was great. Recently stopped by, I didn't know Zips had bought them . It's a dump now , one person when you come in that hardly sprays something on the window and wheels from one side only. Almost none of the vacuums have hoses on them , the one's that do hardly work at all. I asked the person to turn off tire shine , was told they can't do that , I don't know why the people that used to own it knew how. I will say they had plenty of towels and spray cleaner but that's as good as it gets. I won't be back.
  • KK
    Kit Kat
    Nov 19, 2025
    5.0
    The customer service was impeccable. Ary was very attentive and helpful getting me signed up for a membership so I’ll be back!!
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Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash offers express car wash services that include always-free self-service vacuums and detailing amenities.

Where is Zips Car Wash located?

Zips Car Wash is located at 9191 Highway 142, Covington, GA 30014, USA.