Business Details
About
Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
Details
- DebitAvailable
Location
Hours
Reviews
4.1
751 reviews
5 stars
428
4 stars
143
3 stars
63
2 stars
38
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with many expressing dissatisfaction over the lack of pre-wash and inadequate cleaning of their vehicles.
Pricing Issues
Several reviews highlighted concerns about the pricing structure, particularly regarding additional charges for towels and the perceived decrease in service value.
Customer Support
Feedback indicated poor customer service experiences, including unhelpful staff and lack of responsiveness to complaints.
Membership Concerns
Many customers expressed frustration with membership management, including unexpected charges and issues with membership benefits.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendliness and helpfulness of the staff during their visits.
- KMKennethia McKibben-GayJan 3, 20261.0Careless attendants. They don't even wash with the brush first.
- HJHarry McCann JrJan 2, 20261.0This is consistently the worst location I visit. Today, I told the manager, again, the sensor , when entering the wash needs to be adjusted. He told me it couldn’t be 3 times. I disagreed 3 times. He wanted to show me. When I showed him the adjustment point he still told me it couldn’t be adjusted. I guess I’m thankful all the brushes were turning today
- MOMax OrrDec 7, 20251.0Total waste of money. You have to pay $1 for a towel that other places will give you for free, there are no mat cleaners, no spray for the interior, and they don’t even scrub the front and back end of the car before sending you through. Do not waste your time.
- KKKristina KelleyNov 22, 20251.0Extremely Disappointing and Unsafe Experience My recent visit to this car wash was highly unsatisfactory. During the wash cycle, my vehicle became stuck. What made the situation significantly worse was the complete lack of assistance. No staff members came to aid while i was stuck, I tried to remain inside the car wash for as long as possible but a car entered behind us. After proceeding to honk my horn and flash my lights and no support or communication from the business, I had to drive my car out. This not only created a frustrating experience but also raised serious concerns about customer safety and operational oversight. Given the circumstances, I cannot recommend this establishment. I urge management to address these issues immediately to prevent similar situations from happening to other customers.
- LRLeslie RNov 22, 20251.0Why are we paying $10 and towels are not included. And no the wash did not clean the car by itself. FYI I washed my car yesterday so I was just doing a 2nd wash because I ran through some mud.
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What is the Unlimited Wash Club® Membership at Mister Car Wash in Covington?
The Unlimited Wash Club® Membership offers unlimited washes at any Mister Car Wash location nationwide, members-only lanes to skip lines, access to self-serve vacuums, and a convenient way to keep your car clean.
What are the regular operating hours for Mister Car Wash in Covington?
Mister Car Wash is open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM.
Are there any holiday closures or special hours at Mister Car Wash Covington?
Yes, the location is closed on November 27, December 25, and January 1. On December 24, hours are 7:00 AM to 4:00 PM, and on December 31, hours are 7:00 AM to 5:00 PM.
Where is Mister Car Wash located in Covington?
Mister Car Wash is located at 3261 Hwy 278 NE, Covington, GA 30014.
What payment methods does Mister Car Wash in Covington accept?
They accept American Express, Discover, MasterCard, and Visa credit cards. Debit cards are also accepted.
What car wash services are offered at Mister Car Wash Covington?
Services include Exterior Clean Services, HotShine® Carnauba Wax, Wheel Polish, Unlimited Wash Club® Memberships, Single Washes, and Fleet Accounts.
How can I contact Mister Car Wash Covington if I have questions?
You can email help@mistercarwash.com or call +1 770-788-0033 for assistance.
What nearby dining options can I visit before or after my car wash at Mister Car Wash Covington?
Nearby restaurants include Church’s Texas Chicken, Jimmy John's, Donut King, Blimpie, Long John Silver's, Popeyes Louisiana Kitchen, and Kobe Hibachi and Sushi. These make great stops for a quick meal around your car wash visit.
Are there any automotive-related businesses near Mister Car Wash in Covington?
Yes, nearby automotive-related places include AutoZone, O'Reilly Auto Parts, TireSouth, and Triumph Auto Brokers, LLC, which can be convenient for parts, repairs, or vehicle needs before or after your car wash.
What health and wellness services are located near Mister Car Wash Covington?
Near Mister Car Wash you can find several dental offices such as Covington Dental Studio, East Atlanta Dental Associates, and Heavenly Dental Associates, as well as podiatrist offices like Georgia Foot & Ankle PC and Dr. Steven Carter, useful if you have appointments nearby.