Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Goodyear Auto Service
12882 Brown Bridge Road, Covington, GA
30016-2962, United States
Hours
Reviews
4.4
335 reviews
5 stars
251
4 stars
42
3 stars
9
2 stars
7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Felicia, Kelly, and Mike for their exceptional service.
Efficiency
Numerous reviews noted quick service and timely completion of work, with many customers expressing satisfaction with being in and out in a short amount of time.
Trustworthiness
Several customers appreciated the honesty and transparency regarding services and pricing, with many stating they felt confident in the recommendations provided.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to service delays, miscommunication, and perceived upselling of unnecessary services.
Long-term Loyalty
A significant number of customers mentioned being long-time patrons of the shop, indicating a strong sense of loyalty and satisfaction with the overall service provided.
- DCDedric ColbertNov 1, 20255.0I’ve been going to Goodyear for a few years now from the very efficient work preformed to the awesome customer service lead by Mz Kelly!!! Not only will I highly recommend this Goodyear but I’ll ALWAYS bring my own car!!! #goodworkgoodfolks
- DJDr. LaKisha JamesOct 23, 20255.0This was my first time getting a service at Goodyear. I usually travel to Morrow to get my oil changed but didn't want to travel an hour to do so. Listen, they had me in and out. Very professional atmosphere. I got a discount too. I will be back 😁.
- R2RJB 21Oct 22, 20255.0Great customer service! I highly recommend this Goodyear due to their attention to detail and service done in a timely manner.
- CBCaleb BryantOct 20, 20255.0Walked in and was immediately served, polite employees and quick service.
- MAMike AlvaOct 6, 20251.0As a local shop owner that has different hours, I have sent many customers to this place when I could not help. Not anymore.!!!! When one of my customers goes to this establishment 30-40 minutes before closing time for a tire issue, all she needed was air in her tire and someone to look at the screw that was there and just give her peace of mind, they say no we close at 6 and you’ll need to leave it overnight. Not everyone can do that !!!! Do better and just show some decency with a little empathy, that could be you one day with your kid in the car and your only way to go. BTW, the gentleman across the street behind the car wash and across from Publix will take care of you just like they took care of my customer when I wasn’t able to. Do better corporate jerks !!!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Covington offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and tire services.
What are the operating hours for Goodyear Auto Service?
They are open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer pickup and delivery services?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Visa, MasterCard, Discover, cash, and checks.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online via their reservation website.
What is the address and contact phone number of Goodyear Auto Service in Covington, GA?
The address is 12882 Brown Bridge Road, Covington, GA 30016-2962, and the phone number is +1 770-788-1556.
Are there dining options nearby Goodyear Auto Service where customers can eat before or after car service?
Nearby dining options include Taco Bell, Chick-fil-A, Zaxby’s, Subway, Wendy’s, Popeyes Louisiana Kitchen, and McDonald’s for a variety of fast food choices.
Where can I shop for groceries or other goods near Goodyear Auto Service?
Customers can visit Walmart Covington on Salem Rd, which also has a pharmacy and a grocery pickup service nearby.
Are there financial services close to Goodyear Auto Service for convenience?
Yes, several Western Union locations and a Jackson Hewitt Tax Service are nearby for money transfer and financial advising needs.
Does Goodyear Auto Service have facilities like restrooms or mechanics available onsite?
Yes, the center has restrooms and professional mechanics available for automotive services.