Many customers praised the friendly and helpful staff, particularly highlighting individuals like Felicia, Mike, and Kelli for their exceptional service.
Efficiency
Numerous reviews noted quick service and timely completion of work, with several customers expressing satisfaction at being in and out in less than an hour.
Trustworthiness
Several customers appreciated the honesty and transparency regarding services and pricing, with many stating they felt confident in the work performed.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to service delays, miscommunication, and perceived upselling of unnecessary services.
YC
yves claude Constant
Dec 23, 2025
5.0
We had great service . I lost my phone and Felicia saved it for me and stayed late waiting for me to come get it. Thank you Felicia!
AJ
Anzia Jenkins
Dec 15, 2025
5.0
This is by far the best Goodyear I’ve been to , the entire staff is very courteous and kind and willing to take a moment with you to answer any questions you have. They make sure everything is right . Mike the manager did a great job on making sure I was knowledgeable about the work my car needed done .
AF
Anne Fields
Nov 30, 2025
5.0
I went in person, 11-25-25, when I was close by on an errand, to inquire on purchasing the 3 year alignment plan and get scheduled in for one as my previous one expired. I was beyond delighted they were able to get me in and out, fully aligned, in less than an hour. I always use this Goodyear shop and am over the moon with their uplifting attitude, customer service and the true quality of the knowledgeable mechanics they employ. It’s about a 45 minute drive for me, but always worth the trip knowing that consummate professionals are working on my vehicle. I am very pleased to have locked in on premium auto service here in Georgia.
DC
Dedric Colbert
Nov 1, 2025
5.0
I’ve been going to Goodyear for a few years now from the very efficient work preformed to the awesome customer service lead by Mz Kelly!!! Not only will I highly recommend this Goodyear but I’ll ALWAYS bring my own car!!! #goodworkgoodfolks
DJ
Dr. LaKisha James
Oct 23, 2025
5.0
This was my first time getting a service at Goodyear. I usually travel to Morrow to get my oil changed but didn't want to travel an hour to do so. Listen, they had me in and out. Very professional atmosphere. I got a discount too. I will be back 😁.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Covington offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and tire services.
What are the operating hours for Goodyear Auto Service?
They are open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer pickup and delivery services?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Visa, MasterCard, Discover, cash, and checks.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online via their reservation website.
What is the address and contact phone number of Goodyear Auto Service in Covington, GA?
The address is 12882 Brown Bridge Road, Covington, GA 30016-2962, and the phone number is +1 770-788-1556.
Are there dining options nearby Goodyear Auto Service where customers can eat before or after car service?
Nearby dining options include Taco Bell, Chick-fil-A, Zaxby’s, Subway, Wendy’s, Popeyes Louisiana Kitchen, and McDonald’s for a variety of fast food choices.
Where can I shop for groceries or other goods near Goodyear Auto Service?
Customers can visit Walmart Covington on Salem Rd, which also has a pharmacy and a grocery pickup service nearby.
Are there financial services close to Goodyear Auto Service for convenience?
Yes, several Western Union locations and a Jackson Hewitt Tax Service are nearby for money transfer and financial advising needs.
Does Goodyear Auto Service have facilities like restrooms or mechanics available onsite?
Yes, the center has restrooms and professional mechanics available for automotive services.