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AutoZone Auto Parts

4.2
(614 reviews)

Business Details

3215 Elm St NE, Covington, GA
30014, United States
(770) 784-0244
https://www.autozone.com/locations/ga/covington/3215-elm-st-ne.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Elm St NE in Covington, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Covington, GA or call us at (770) 784-0244.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3215 Elm St NE, Covington, GA
30014, United States

Hours

Reviews

4.2
614 reviews
5 stars
359
4 stars
118
3 stars
63
2 stars
20
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and willingness to go above and beyond, particularly highlighting employees like Curtis, Matthew, and Chris.

Product Availability

Several reviews mentioned issues with stock levels, including missing items and out-of-stock products, which affected customer satisfaction.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor service from certain employees, indicating inconsistency in service quality.

Installation Services

Customers appreciated the assistance with installations, particularly for batteries and wipers, which enhanced their overall experience.
  • PM
    Phillip Moss
    Feb 24, 2026
    1.0
    This place was the pits manager deferred to subordinate who had no clue and only one person in the store actually working and it wasn't that manager
  • RR
    Raychale Reid
    Feb 24, 2026
    5.0
    Called ahead to see if they had brakes for my vehicle and customer service was professional over the phone. I didn’t have to wait on the phone for 30 mins when I arrived to pick up my parts I was great by everyone in the store.The lines were not long so that’s a win and my parts were still available when I arrived.
  • GC
    glenda Campbell
    Jan 31, 2026
    4.0
    Quick and easy part pickups
  • TA
    Toyia Austin
    Jan 20, 2026
    5.0
    I went into AutoZone because I was told my battery had a dead cell. Matthew immediately stepped in and went above and beyond to help me. After thoroughly checking the battery, he confirmed there was no dead cell—but he didn’t stop there. He noticed that my battery cables were in desperate need of cleaning and discovered that someone had previously rigged the cable using a nail just to keep it tightened. Matthew went back into the store, gathered everything he needed, and not only cleaned the area properly but also ensured the battery cables fit securely the right way—no shortcuts, no rigging. His attention to detail, integrity, and genuine care were truly impressive. I even tried to offer him a tip for his outstanding service, and he politely refused. That alone speaks volumes about his character. If we had more people like Matthew in the world, it would truly be a better place. AutoZone, thank you for hiring amazing representatives like him. Matthew is the perfect example of what real customer service looks like.
  • SL
    Shanelle Laplace
    Jan 10, 2026
    5.0
    I came in on a rainy Sunday morning and Connor greeted me, he saw the distress my body showed right away he asked! can I help you I've explained my situation he immediately asked for the information of my car and proceeded to pull the information up showed me the types of wipers after I decided didnt hesitated to go outside and put on my wipers n the pouring rain. I tried to tip him he refuses to take anything from me just told me he was glad I made it there safely and was very happy he could easy the distress I felt trying to get there safely....I really Appreciate him because I didn't have no idea of how to replace my wipers. So kiddos to you Connor and Thank you😊

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Covington, GA is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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