AutoZone Auto Parts

4.1
566 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Salem Rd in Covington, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Covington, GA or call us at (770) 786-6632.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3900 Salem Rd, Covington, GA
30016, United States

Hours

Reviews

4.1
566 reviews
5 stars
318
4 stars
117
3 stars
43
2 stars
18
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond, particularly highlighting individuals like Ian, Dennis, and Melvin.

Professionalism

While some reviews noted excellent service, others pointed out instances of rudeness and unprofessional behavior from certain employees, leading to mixed experiences.

Efficiency

Customers appreciated the quick service for tasks like battery installation, with many noting that they were in and out in a timely manner.

Knowledgeability

Several reviews mentioned that staff were knowledgeable about products and provided valuable assistance, although there were complaints about some employees lacking product knowledge.

Communication Issues

Some customers experienced poor communication, particularly over the phone, with reports of being left on hold for extended periods and receiving unhelpful responses.
  • KS
    Keenya Spencer
    Oct 17, 2025
    5.0
    Call to get a new battery. They were professional on the phone. They installed the new battery within 15 minutes. Great service!
  • MN
    Mike N
    Oct 7, 2025
    5.0
    The store manager was very helpful and friendly
  • DC
    Donivan C.
    Oct 6, 2025
    5.0
    Amazing customer service, helpful insight, and Ian A. was especially helpful during maintenance troubleshooting. The workers here truly go the extra mile from service to after care and follow ups
  • AS
    Ancilla Scotland
    Oct 6, 2025
    5.0
    The staff at this store has superior customer service skills.The staff is knowledgeable, friendly and efficient. They go above and beyond to assist me when I have multiple questions or concerns. Service here is unmatched. I recently was assisted my a team member Ian he went above and beyond to ensure the part I needed was ordered and delivered for me to meet my deadline. 5 starts for this store
  • MA
    Marissa Amos
    Sep 23, 2025
    5.0
    Thank god for Ian!! After spending close to seventy dollars to get a single headlight fixed at two different places, Ian got it going in less than fifteen minutes. Thank you so much for saving me more money and yet another headache.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Covington, GA?

AutoZone Auto Parts in Covington, GA is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Which brands of auto parts can I find at AutoZone on Salem Rd?

You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at AutoZone Salem Rd.