Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Salem Rd in Covington, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Covington, GA or call us at (770) 786-6632.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
566 reviews
5 stars
318
4 stars
117
3 stars
43
2 stars
18
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond, particularly highlighting individuals like Ian, Dennis, and Melvin.
Professionalism
While some reviews noted excellent service, others pointed out instances of rudeness and unprofessional behavior from certain employees, leading to mixed experiences.
Efficiency
Customers appreciated the quick service for tasks like battery installation, with many noting that they were in and out in a timely manner.
Knowledgeability
Several reviews mentioned that staff were knowledgeable about products and provided valuable assistance, although there were complaints about some employees lacking product knowledge.
Communication Issues
Some customers experienced poor communication, particularly over the phone, with reports of being left on hold for extended periods and receiving unhelpful responses.
- KSKeenya SpencerOct 17, 20255.0Call to get a new battery. They were professional on the phone. They installed the new battery within 15 minutes. Great service!
- MNMike NOct 7, 20255.0The store manager was very helpful and friendly
- DCDonivan C.Oct 6, 20255.0Amazing customer service, helpful insight, and Ian A. was especially helpful during maintenance troubleshooting. The workers here truly go the extra mile from service to after care and follow ups
- ASAncilla ScotlandOct 6, 20255.0The staff at this store has superior customer service skills.The staff is knowledgeable, friendly and efficient. They go above and beyond to assist me when I have multiple questions or concerns. Service here is unmatched. I recently was assisted my a team member Ian he went above and beyond to ensure the part I needed was ordered and delivered for me to meet my deadline. 5 starts for this store
- MAMarissa AmosSep 23, 20255.0Thank god for Ian!! After spending close to seventy dollars to get a single headlight fixed at two different places, Ian got it going in less than fifteen minutes. Thank you so much for saving me more money and yet another headache.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Covington, GA?
AutoZone Auto Parts in Covington, GA is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Which brands of auto parts can I find at AutoZone on Salem Rd?
You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at AutoZone Salem Rd.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services.
What types of products are available at the AutoZone store on Salem Rd?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Covington?
You can call them at (770) 786-6632 or email customer.service@autozone.com for assistance.
Is there a nearby shuttle or public transit stop to help me get to AutoZone on Salem Rd?
While specific transit stops are not listed, nearby key locations like Westfield Village Townhomes could serve as landmarks to help locate the store easily.
Are there dining options near AutoZone Salem Rd for a meal before or after my visit?
Yes, nearby dining options include Wing Nook (American restaurant), New China (Chinese restaurant), Blimpie (sandwich shop), and T's Caribbean Restaurant.
Can I find other automotive services or related stores near AutoZone on Salem Rd?
Yes, nearby you'll find other automotive-related places like Sdm Auto Sales (used car dealer), Texaco Station Covington (gas station), and another AutoZone store.
Are there healthcare services close to AutoZone Auto Parts in Covington?
Yes, nearby healthcare services include Innovative Renal Care Piedmont Dialysis Center, Family Practice and Urgent Care, Harding-Marin Eastlyn E, and EASTLYN HARDING-MARIN hospital.
What kind of support and resources does AutoZone provide online?
You can shop AutoZone online or in-store, with options like buying online and picking up in-store, by visiting their website at https://www.autozone.com/locations/ga/covington/3900-salem-rd.html.