Advance Auto Parts

4.1
284 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5145 Highway 278 NW in Covington offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5145 Highway 278 NW, Covington, GA
30014, United States

Hours

Reviews

4.1
284 reviews
5 stars
160
4 stars
59
3 stars
29
2 stars
9
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being dismissive or unhelpful.

Staff Knowledge

Several reviews highlight the staff's knowledge and ability to assist customers effectively, particularly in diagnosing car issues.

Store Experience

Customers appreciate the quick service and convenience of the store, although some report negative experiences with specific employees.

Product Availability

The store generally has a good selection of parts, but there are instances where customers found items out of stock or received incorrect orders.

Atmosphere

The atmosphere is described positively by many, with some customers feeling welcomed and valued, while others report a lack of engagement from certain staff members.
  • RW
    Rod W.
    4 days ago
    5.0
    Love love love this store! Everyone is always friendly and in a good mood. Always eager to help!
  • IC
    Iyana Crawford
    5 days ago
    1.0
    On November 18th at 6:35 p.m., I came in to get assistance and asked if my check-engine light could be checked. I stood there for 15 minutes as the manager and an associate went back and forth about whether they could assist me due to policy. After waiting those 15 minutes, the associate finally said he would come out to check my check-engine light. He connected the machine to my car, and when the code appeared, he told me to take a picture, then removed the machine and walked away. I asked him what the code meant, and he replied, “I don’t know, Google it,” before leaving. The service was absolutely terrible from the moment I walked in the door.
  • RS
    R Smileyface6
    Oct 14, 2025
    1.0
    Q check engine light icon popped up on my dashboard yesterday. Since this location was close to where I live, I needed help, upon arriving, I was waited on quickly, but rather dismissive. The female attendant accompanied me to my vehicle and abruptly asked for my keys, she put the meter on it and gave me a code, I'm already nervous as to the find, she worked a code number at me with no explanations, saying I needed to go to a mechanic and ask. While I was trying to log the code into my phone she continued to rush me, saying do you want to take a picture of it, I need to get back inside! I felt like a burden. Thankfully I went to the other Advanced Auto in the Ross plaza, totally different experience of genuine kindness by the male clerk who had me to accompany him back inside and printed up the possible diagnostic problem with extra information. God has the right people in the right place all the time. And that Advance Auto will receive the highest review allowed! Thank you for listening.
  • RR
    Rizwan Rana
    Sep 7, 2025
    5.0
    This place is my favorite place to go for the parts and stuff is so kind and helpful..
  • WO
    Wayne Owenby
    Sep 3, 2025
    2.0
    Had to wait 20 minutes to be waited on while employee was on the phone trying to get her laundry folded, was told they didn't carry the part I needed and nobody seemed to care to help anyway.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*