Advance Auto Parts

4.2
335 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5252 Highway 20 S in Covington offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5252 Highway 20 S, Covington, GA
30016, United States

Hours

Reviews

4.2
335 reviews
5 stars
191
4 stars
75
3 stars
35
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Latrice and Patricia providing excellent service.

Staff Knowledge

Several reviews highlighted the staff's competence and ability to assist customers in finding the right parts, although some noted instances of unhelpfulness.

Store Management

There were complaints about understaffing and poor management, leading to long wait times and negative customer experiences.

Product Availability

Customers appreciated that the store often had the parts they needed in stock, but some reported issues with incorrect items being sold.

Cleanliness and Organization

The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
  • DL
    Dave Little
    Oct 21, 2025
    1.0
    Staff is clueless. Please hire people with auto parts.
  • DW
    Don Whitaker
    Oct 4, 2025
    2.0
    Small DieHard battery I should tell you how I feel about it but it's the only one that would fit my vehicle
  • TJ
    Terry Jones
    Oct 3, 2025
    5.0
    I always feel like a value customer.
  • CN
    Crystal N.
    Aug 7, 2025
    5.0
    I had an excellent experience this morning with Patricia. She was kind, competent and extremely helpful. She installed my windshield wipers like a pro. I will be back to this store for all my auto needs because of the incredible customer service I received from her. Thank you!
  • DC
    DA C
    Jul 26, 2025
    5.0
    Staff is always very helpful and friendly

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*