Enterprise Rent-A-Car

Reviews

• JR

  Jana R

  2 days ago
  1.0
  What’s the point in having a reservation for a large suv if they give you a midsize suv and do nothing to make it right… and then waiting on the regional manager to call you is an absolute joke.
• TS

  Tamara S.

  5 days ago
  5.0
  ​I had a wonderful experience at this location following a recent car accident. Devin, the young man who assisted me with my USAA rental, was incredibly helpful and understanding throughout the entire process. ​I was so impressed with his service during check-in that I specifically requested to work with him again when returning the vehicle. Even while observing him handle difficult customers, he maintained a level of professionalism and composure that is truly rare. Whether or not he is currently in a leadership role, Enterprise should absolutely invest in him—he is clearly management material. I have no complaints and nothing but praise for the way he represents your company.
• JB

  Jarisha Binion

  Apr 8, 2026
  5.0
  Julian thank you so much for the awesome customer service you provided the other day! I appreciate you & I hope Enterprise does as well!
• LP

  LaKiya Pettis

  Mar 29, 2026
  5.0
  I’ve always preferred Enterprise. As a Veteran, I truly appreciate the discounts and perks they offer—it makes a difference. Renting with them has consistently been simple and hassle-free. Since I started renting vehicles, Enterprise has been my go-to. I’ve only had one issue due to a miscommunication before pickup, but it didn’t outweigh the many positive experiences I’ve had. If anything, it helped me learn exactly what questions to ask to ensure everything is clear moving forward. Pickup is always smooth with little to no wait, and drop-off is just as easy. I’ve never had a bad vehicle, and the customer service has been consistently strong no matter the location. Even during that one situation, the service remained professional, despite me having to use another company. Overall, Enterprise continues to come out on top for me every time.
• JG

  Jay Gee

  Mar 10, 2026
  5.0
  I’ve been an Enterprise customer for many years now. And I’ve been to many locations across the state due to my job. And I can confidently say I have no clue why this location has a 3.8 star rating . I’ve dealt with Jasmine and her team several times over the last year and it has always ALWAYS been pleasant . From their personalities to them going the extra mile to locate me a vehicle at another store to meet my needs. Most of these reviews sound like people who were upset that they ran out of cars .. that’s not on them. You have to know when and how to book . Weekends are gonna be rough so don’t expect to get a car on a Saturday they probably sold out on Friday morning. Holidays … book sooner . And book smarter . If these guys can find you something else, they will. If they can’t .. they’ll call you and let you know . Just be patient . Jasmine is really great and helpful ! And goes above and beyond . If she didn’t .. I promise it was because you were mean or rude lol so don’t be mean . You catch more bees with honey than you do with vinegar !

Frequently Asked Questions About Enterprise Rent-A-Car