Customer Service
Many customers praised the professionalism and friendliness of the technicians, highlighting good communication and timely updates.
Timeliness
While some customers experienced delays, many others noted that appointments were completed faster than expected.
Quality of Work
Overall, customers were satisfied with the quality of the windshield replacements and repairs, often mentioning that the work looked like new.
Warranty Issues
Several customers expressed frustration regarding warranty claims and the handling of post-service issues, indicating a need for improvement in this area.