Many customers praised the staff for their friendliness, professionalism, and willingness to help, particularly highlighting Terry and Ronnie for their exceptional service.
Service Quality
While some customers reported excellent service and repairs, others experienced issues with vehicle maintenance and diagnostics, leading to dissatisfaction.
Pricing Concerns
Several reviews mentioned concerns about pricing, with some customers feeling that costs were high or that upselling occurred.
Timeliness
Customers had mixed experiences regarding wait times, with some appreciating quick service while others reported long delays.
Trustworthiness
The business received mixed feedback on trustworthiness, with some customers feeling confident in the honesty of the service, while others expressed disappointment in how issues were handled.
JM
James Marshall
Oct 11, 2025
1.0
Called to get a price on mounting 4 tires and balancing them, I was told $250 by a woman on the phone. Prices are astronomical.
KC
Kris Clancy
Sep 12, 2025
5.0
Terry is absolutely the best!! He will handle your automotive needs with the highest level of professionalism and care. He is reliable, trustworthy, honest, and just an all-around great person. His customer service is outstanding — he goes above and beyond every single time. I’m more than willing to drive 4 hours just to have my vehicle serviced by him and the Conyers team because I know I’ll be treated with integrity and get top-quality work. If you want peace of mind and honest service, go see Terry!
JJ
Jack Jenkins Jr.
Aug 30, 2025
5.0
Great place with friendly staff.
GC
glenda Campbell
Aug 9, 2025
5.0
Love this location. I buy m.y tires here, but this particular visit i got a new battery. Also went back for oil change.
BO
Bella-Anaí Ortiz
Jul 27, 2025
1.0
I only bring my vehicle to Goodyear for oil changes and tire rotations, and now my brakes need to be replaced however I’ve discovered that Goodyear has stripped my wheel lock key and all of my wheel locks. Instead of being honest they have decided to wait until I found out myself. Extremely disappointed in the service and will no longer be bringing my vehicle here for maintenance.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair services, including mechanics and oil changes.
What are the operating hours for Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours vary with some days closed and others with shorter hours.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service provides in-store pickup services.
What payment methods are accepted at this Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the Goodyear Auto Service location wheelchair accessible?
Yes, it has a wheelchair accessible entrance and wheelchair accessible restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 1840 Highway 20 SE, Conyers, GA 30013-2046, USA.
Are there any dining options near Goodyear Auto Service?
Yes, nearby dining options include Kelly's Fusion Express (Japanese and poke), Frontera Mexican Kitchen, Kumo Hibachi & Sushi, Silver Dragon Chinese Restaurant, Subway, Little Caesars, and Chianti Italian Restaurant.
What other automotive service centers are near Goodyear Auto Service?
Nearby automotive centers include Conyers Honda, Tire Discounters, McGriff, and Honda of Conyers, which offer various automotive repair and services.
What nearby stores and services can I visit while at Goodyear Auto Service?
Close to Goodyear Auto Service, you can visit Verizon stores, GNC for supplements, Milano Nails & Spa, Carolyn Hills Foundation retirement home, and local banks like Truist and Georgia's Own Credit Union.