Advance Auto Parts

4.2
293 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2021 Flat Shoals Rd SE in Conyers offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2021 Flat Shoals Rd SE, Conyers, GA
30013, United States

Hours

Reviews

4.2
293 reviews
5 stars
166
4 stars
67
3 stars
29
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and attentiveness of staff, others reported poor service, long wait times, and unhelpful attitudes.

Staff Knowledge

Several reviews highlighted the staff's knowledge and willingness to assist, but there were also complaints about staff being uninformed or dismissive.

Inventory Issues

Customers frequently noted that the store often lacked the specific parts they needed, indicating a need for better inventory management.

Store Experience

The store environment received positive remarks for cleanliness and organization, but some customers experienced frustration with slow service and long wait times.
  • IC
    Irma Condado
    Dec 28, 2025
    5.0
    Excelente lugar para comperar Muy buen trato
  • AW
    Alex Wilson
    Dec 1, 2025
    1.0
    Worst customer service experience ever. All I did was ask what isle to find an item and the two customer service reps acted as if either of them wanted to help. One of the reps I caught his/her name(Chanelle p) really needs an attitude adjustment if she's going to be in customer service, also the gentleman that was there as well had the worst attitude! Both representatives to my attention just really dislike their job or just hate talking to people and those two should definitely not be in customer service. Will not be back. My time and date in this store was at 6:04pm on 12/1/25. Manager really needs to address. And God knows I dont write reviews but this one hit me a little different as im in customer service and I've never treated anyone with such demeanor or attitude.
  • WW
    whatwhatdbz what
    Nov 23, 2025
    1.0
    Place doesnt give a damn about anyone. Chick refused a coupon code, and then walked out in the middle of my transaction.
  • JL
    Jasmine Lawrence
    Sep 13, 2025
    5.0
    You can drop that old oil off in the back!
  • SM
    Shalina McGirt
    Jul 31, 2025
    5.0
    Great customer service!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*