Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Columbus area, turn to Safelite AutoGlass . Those in central Columbus or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7800 Veterans Pkwy, Safelite AutoGlass Columbus repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
662 reviews
5 stars
486
4 stars
32
3 stars
25
2 stars
20
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting excellent communication throughout the service process.
Timeliness
Numerous reviews noted the quick service, with many customers being in and out within an hour or less for windshield replacements.
Scheduling Issues
Some customers experienced difficulties with scheduling and appointment cancellations, leading to frustration regarding service availability.
Quality of Work
While many reviews praised the quality of the windshield replacements, there were notable complaints about poor workmanship and unresolved issues with installations.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing unexpected charges and high labor fees compared to material costs.
- LGLady GNov 13, 20255.0Great customer service at the beginning of the process until the job is complete..
- RCRandico CochranNov 12, 20255.0The technician (CODY) arrived on time and changed the front windshield of my car in a timely matter. I highly recommend safelite .
- LLLynn LavenderNov 11, 20255.0An appointment was set when I filed the claim online. Several reminders, both email and text, were sent prior to the actual date. On the morning of my scheduled repair, I got a call that offered a recently opened, earlier slot and accepted. The tech arrived on time and was very knowledgeable and friendly. The work was completed in a little over an hour. No problems. Thank you for a smooth end to my problem.
- BDBrant DuncanNov 5, 20251.0Terrible customer service and tone. Called cancelled first appointment at the time of scheduled arrival , said to email new appointment never got anything. Following week got random text that tech would be at my home in 3 minutes. Called customer service rescheduling, then 15 min later got a call from local shop with a rude condescending manager demanding me allow the repair while not at home. Caught me at a good time for him otherwise I would have returned the amount of disrespect that I was given. I will never use safelite again this is for certain.
- CWCharla WatkinsOct 29, 20254.0The manager did all he could to make it convenient for us. Our appointment had to be canceled twice due to the technician being unavailable, but he got us into the store location very quickly. He was great to deal with. Unfortunately, because all was paid when the order was made online, there was little he could do to throw in a bonus for the inconvenience of scheduling issues. Should I ever need service again, I will contact him directly and arrange to go to his store. 😊
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Columbus, GA offer?
Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, glass replacement, power window repair, and same-day service with insurance processing.
Where is Safelite AutoGlass located in Columbus, Georgia?
Safelite AutoGlass is located at 7800 Veterans Pkwy, Ste A-1, Columbus, GA 31909, USA.
What are the business hours of Safelite AutoGlass Columbus?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and on Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Does Safelite AutoGlass provide mobile services or only in-shop repairs?
They offer both in-shop and mobile auto glass repair and replacement services for customer convenience.
Is insurance accepted for windshield repairs at Safelite AutoGlass?
Yes, Safelite AutoGlass is insurance approved and handles insurance paperwork and processing for customers.
Are appointments required to receive service at Safelite AutoGlass Columbus?
Yes, appointments are required to receive service at this location to ensure timely and efficient care.
What payment methods are accepted at Safelite AutoGlass?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What nearby places can I visit before or after my appointment at Safelite AutoGlass?
Nearby you can visit restaurants like Papa John's Pizza, Mongo Grill, and Quick Kitchen for a meal, or explore The Cool Place - Columbus, a hobby and video game store.
Are there automotive parts stores near Safelite AutoGlass where I can find accessories?
Yes, O'Reilly Auto Parts is nearby, providing automotive parts and accessories for your vehicle needs.
How can nearby real estate services be useful when visiting Safelite AutoGlass?
Several real estate agents and property management services like Latasha Hicks of Century 21 and Synergy Property Management are nearby, useful if you're considering vehicle-related moves or local housing inquiries.