Mavis Tires & Brakes

4.8
1937 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Columbus.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Tires & Brakes
1642 Whittlesey Rd, Columbus, GA
31904, United States

Hours

Reviews

4.8
1,937 reviews
5 stars
1,793
4 stars
58
3 stars
14
2 stars
10
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

The majority of customers praised the service as quick, friendly, and professional, with many specific mentions of staff members like Kim, Justin, and Billy being particularly helpful.

Customer Experience

Many reviews highlighted positive experiences, with customers feeling valued and appreciated, although there were a few complaints about rude staff and long wait times.

Efficiency

Customers frequently noted the fast turnaround for services, often mentioning that their vehicles were serviced promptly and without unnecessary delays.

Pricing

Several reviews indicated that the pricing was competitive and reasonable, contributing to overall customer satisfaction.
  • MJ
    Marcus Jackson
    4 days ago
    5.0
    I have frequent Mavis on many occasions and sometimes, very few, I might encountered someone that might be having a bad day. Today, I probably met the most enjoyable 2 people in my years of coming here. I want to thank the young lady Ms Nicole and the mechanics T. Please keep that positive personality. It was definitely appreciated. Thanks!!
  • LS
    Lesley Stewart
    Dec 31, 2025
    5.0
    Stopped in for a wheel alignment and was in and out in no time. Customer service was impeccable
  • LD
    Linda DeTerlizzi
    Dec 27, 2025
    5.0
    We were spending the night in Columbus GA near this location. Front tire loosing air in a rental. We were a walk in and the staff were great. Had 2 tires repaired quickly and they were able to bill Enterprise directly.
  • AW
    Amanda Weston
    Dec 20, 2025
    5.0
    Kim was excellent, Mavis tires saved my day they were quick and efficient and reasonably priced!
  • JS
    Jozef Springirth
    Dec 16, 2025
    1.0
    If I could go lower I would honestly some of the worst service both customer and otherwise. I went there about 2 days ago and had 2 rear tires replaced. Upon leaving after driving for several minutes the TPMS monitoring light pops up Im aware that sometimes they just need to be reset after such work so I brought it back the next day, they hook it up problem supposedly fixed i leave and same as the day before right as I get down the road TPMS warning light again same one so I bring it back uet again this time met with a little more disdain in my visit they do the same and tell me its fixed, surprise problem not fixed I return to them asking to make sure they had removed the tire from the bead to ensure that the TPMS monitoring system is properly attached to the valve stem. They seemed rather unpleased with me asking them to make sure that the work was properly done. Almost 2 hours later they return me my keys and tell me there was no light on the dash when they got in (knowing it was there when I parked the car but closing not to press the issue any longer) I attempt to ask who I believe was the store manager what we were going to do when I leave and the light comes back on before I can even finish the qustion im Rudely interrupted and being told if theres no light we cant do anything and when I try to speak up again about the problem im told to leave the store no resolution or response I have since reached out to corporate and am looking for a resolution now because I paid for a service that was done incorrectly and no one should have to do that!!! UPDATE: almost 3 days later no response from management and issue is still present

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.