Express Oil Change & Tire Engineers

4.7
1904 reviews

About

Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Columbus today.

Location

Express Oil Change & Tire Engineers
2523 Whittlesey Blvd, Columbus, GA
31909, United States

Hours

Reviews

4.7
1,904 reviews
5 stars
1,665
4 stars
97
3 stars
25
2 stars
20
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and professional, with specific mentions of Pat and Kaleb for their exceptional service.

Speed of Service

Numerous reviews highlighted the quick turnaround time for oil changes and other services, often noting that customers were in and out in under 30 minutes.

Honesty and Transparency

Customers appreciated the straightforward approach of the technicians, who did not pressure them into unnecessary services and provided clear explanations of needed repairs.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding service quality and management behavior, indicating inconsistency in customer satisfaction.
  • LD
    Leigh Dupriest
    Jan 6, 2026
    5.0
    Austin is phenomenal. He always knows when I drive up and always takes care of me and my kids. Everyone and express oil is great.. Great staff, great customer service. Glad I started taking my car there. Keep of the exceptional customer service express oil on whittlesey!!
  • MM
    maxnmimi
    Jan 6, 2026
    1.0
    After previous oil change service, this shop recommended i get additional services. I heard about their reviews. So i approved their recommendations. Was charged for rack and pinion replacement, removed and replaced steering gear , wheel alignment and differential and seals service in NOV 2025. Soon after my vehicle developed symptoms of driving roughly, steering was off, took it back twice and each time they said they fully checked it out . So I was finally fed up , I checked the power steering fluid level, it almost empty and cruddy. had to fill it back up! I notice the fluid was now very dark, took it back to the shop. Told them what I did, concerns about empty level, color and maybe a leak. The fluid needs to be changed. Left my vehicle there and next day afternoon had to call them for an update and they said come pick up the vehicle. I did, the only thing they did was add a dye to the fluid to see if it leaked. Never changed it. Fluid almost black! After paying OVER $2000 in services I was FED all the WAY UP! I did the flush and replace it MYSELF! With regret, I DO NOT RECOMMEND this shop.They will avoid and dismiss you after they get your money. AWLFUL!
  • CH
    caleb holliway
    Jan 5, 2026
    1.0
    If I could give negative stars, I absolutely would. Took a car in for a quick oil change (only shop this car has been to in the past 4 years). After 20 minutes of not hearing from anyone they come out to say the drain bolt was stripped out and needed a new oil pan. Obviously they didn’t want to admit they stripped it out by over torquing it, but they tried to charge over $900 and also lied about the price. After refusing to help in any way, I got the car towed and a shop I take my other truck to quoted me $460. After they finished the job I was also informed that the previous place (express oil change) also put red loctite on the oil filter. I am extremely disappointed in the way things were handled and will never recommend this place to anyone. I was treated as if I was trying to get taken advantage of by a shop that couldn’t admit that they messed up and fix a mistake.
  • LS
    Lena Shockley
    Jan 2, 2026
    5.0
    PAT was amazing 👏 with his Details and orientation 😍. He gave great insight and information on my services. He even gave great details on my Audi A7. I was nervous 😓 about allowing just anyone to do my oil change, because I have a guy for just that in Atlanta, but PAT was Perfect 👌
  • LS
    Lee Spillers
    Dec 30, 2025
    5.0
    I recently had an oil change for my GMC AT4 2500 at Express Oil Change in Columbus, GA, and it was a great experience! Pat, my customer service rep, was friendly and knowledgeable, making the process smooth and efficient. The service was quick, and the facility was clean. Highly recommend Express Oil Change and Pat for his outstanding service!

Frequently Asked Questions About Express Oil Change & Tire Engineers

What services does Express Oil Change & Tire Engineers provide?

Express Oil Change & Tire Engineers offers oil changes, tire sales and repair, wheel alignment, brake service, suspension work, state inspections, batteries, wiper blades, fluid exchange, and other vehicle maintenance services.

What are the operating hours for Express Oil Change & Tire Engineers in Columbus, GA?

The Columbus location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.