Enterprise Rent-A-Car

4.0
829 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Columbus, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Veterans Pkwy. location today.

Location

Enterprise Rent-A-Car
5733B Veterans Pkwy, Columbus, GA
31904, United States

Hours

Reviews

4.0
829 reviews
5 stars
523
4 stars
79
3 stars
47
2 stars
30
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Jasmine and Lewis for their exceptional service.

Efficiency

Several reviews highlighted the quick and hassle-free process for picking up and dropping off vehicles, although some noted delays during busy times.

Vehicle Condition

While many customers reported clean and well-maintained vehicles, there were complaints about receiving cars that were not properly cleaned or had issues.

Reservation Issues

A number of customers experienced problems with reservations, including receiving different vehicles than booked and long wait times for vehicle availability.
  • DH
    D.W. Hopkins,rr.
    Dec 19, 2025
    5.0
    Actually my second time having to use them for service. They were absolutely courteous, professional, and above and beyond both times. Really made me feel like they were family. Ms. Mariah put me in a vehicle that really suited my needs while my car was being repaired. Thanks!
  • SB
    Stephanie Baker
    Dec 13, 2025
    5.0
    I have rented cars at this Enterprise car rental location on multiple occasions and every time has been an exceptional five star experience with customer care, reliability of reservations and the vehicle rented! I wouldn't go anywhere else!
  • MH
    Martha HyattGreene
    Dec 1, 2025
    5.0
    Honestly I was prepared for a hassle but it was easy, took 10 minutes and I was in my way and return was easy . Everyone at the Veterans pkwy location in Columbus Ga were amazing .
  • DG
    Deno GambinoTV
    Nov 29, 2025
    1.0
    I do not care about the fee. Because I understand it WAS pet hair (Minimal amount). But to be charged 250 saying “the detailing man on site does not have the equipment is crazy. All you need is a shock vacuum. The car did not need to be shampooed or steamed. (I have a detailing company myself). Then to get on google and see that it’s up to the workers to decide if they want to charge the full amount is crazy. The lady could’ve easily worked with me. But instead people want to get over on people. Horrible place to rent from.
  • WL
    Wayne Lensch
    Nov 21, 2025
    5.0
    After my vehicle broke down on the way to work Enterprise came thru to my rescue had a vehicle waiting for me when I got off work

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on North Veterans Pkwy in Columbus, GA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car at 5733B Veterans Pkwy?

The rental location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.