Enterprise Rent-A-Car

3.9
530 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

3410 Veterans Pkwy, Columbus, GA
31904, United States
(706) 653-7572
https://www.enterprise.com/en/car-rental/locations/us/ga/columbus-s-veterans-pkwy-5581.html
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About

Car Rental AgencyVan Rental
Need a rental car in Columbus, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Veterans Pkwy. location today.

Location

Enterprise Rent-A-Car
3410 Veterans Pkwy, Columbus, GA
31904, United States

Hours

Reviews

3.9
530 reviews
5 stars
318
4 stars
61
3 stars
39
2 stars
22
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and going above and beyond to assist with their rental needs.

Efficiency

Several reviews highlighted the quick and efficient process of renting and returning vehicles, with many customers appreciating the timely service.

Vehicle Availability

There were multiple complaints regarding vehicle availability, with some customers experiencing issues with reservations not being honored or vehicles not being ready.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints about unprofessional behavior and poor service at times, particularly at the airport location.

Cleanliness

Some customers noted that while vehicles were generally clean, there were instances of unclean vehicles being provided.
  • RM
    red man
    4 days ago
    1.0
    Won't have anything ready to rent not willing to help during a emergency and its all locations
  • PH
    Patricia Hardman
    Nov 14, 2025
    5.0
    I just love Miss Janelle. She always make sure I’m well taken care of. I really appreciate her and I will see her soon.
  • AA
    Anonymous
    Nov 8, 2025
    1.0
    Absolutely horrible! That’s it that’s all. Tried to say I didn’t have money when I was standing there showing them my account! This was an insurance claim that went self pay. Had trouble with them throughout the entire process and they left us stranded in the rain yesterday. I will NEVER utilize enterprise again. Like ever. Email said they would close out the current contract. Rep in the store said he’d bill it, he called Josh who called me from his personal number earlier in the day, yes his personal number. I had called enterprise 8 times the previous day, placed on hold and hung up on each time without speaking to anyone. I was in court Tuesday-Thursday and if they would have picked up the phone they would have known that! They had me come up there as I work in healthcare remotely and left us stranded in the rain because they renigged on their promise! I hate this entire company especially JOSH! Who takes customers numbers and calls them from his personal phone!
  • CT
    Charles Tucker
    Nov 7, 2025
    5.0
    Service was a bit slow,but otherwise the two young ladies were kind and courteous, along with great customer service.
  • MB
    Maryann Brown
    Oct 16, 2025
    5.0
    Great customer service.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Columbus, GA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.

What are the operating hours of Enterprise Rent-A-Car on South Veterans Pkwy?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.