Enterprise Rent-A-Car

4.2
627 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Columbus, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Midtown location today.

Location

Enterprise Rent-A-Car
3450 Macon Rd, Columbus, GA
31907, United States

Hours

Reviews

4.2
627 reviews
5 stars
433
4 stars
73
3 stars
25
2 stars
27
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees like Sage and Amber for their exceptional service.

Vehicle Condition

While many customers reported clean and well-maintained vehicles, some noted issues with cleanliness, such as dirty windows and unpleasant odors in certain cars.

Rental Process

Most reviews indicate a smooth and efficient rental process, with quick service and minimal wait times, although a few customers experienced issues with vehicle availability and payment methods.

Location Preference

The Macon Road location is favored by many repeat customers who appreciate the consistent quality of service and are willing to travel past other locations for their rentals.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding specific incidents of poor service, vehicle issues, and communication problems that affected some customers' experiences.
  • CC
    Chanell
    1 day ago
    5.0
    The Enterprise on Macon Rd definitely surpass every Enterprise I've experienced in Columbus, Ga. Customer service is exceptionally fast and the vehicles are very nice and clean! Such a wonderful and caring staff that treat customers with respect!
  • LD
    Linda Davis
    3 days ago
    5.0
    The Enterprise staff was very kind and supportive. After turning in the vehicle, I was going to have a long wait to get home. Enterprise staff stepped in and got me home safely. Your kindness will go a long way.
  • DH
    Dee Hoover
    Nov 15, 2025
    5.0
    This location is very professional and has accommodating staff. Very nice inside, well lit. Later in evening someone contacted my friend who paid for rental to let her know how much they saved by retuning one way rental of 7 passenger Chrysler Pacifica van in 2 days early.
  • DD
    deangelodeng127
    Nov 8, 2025
    2.0
    Was my favorite place now they never have any cars available
  • LH
    Lavarius Harris
    Oct 23, 2025
    5.0
    I use this location often for work and personal. To date, I have always had an amazing experience here. All the customer service associates are helpful, communicate well, and work efficiently. The vehicles I have received are always clean and operate smoothly. It's a pleasure to work with them. Inte totally book this location regularly. My only wish is they had after hours drop, but I understand the reasons why they do not.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Columbus, GA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to fit your needs.

Where is the Enterprise Rent-A-Car Midtown location in Columbus, GA?

The Midtown location is at 3450 Macon Rd, Columbus, GA 31907.