Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Victory Dr in Columbus, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, GA or call us at (706) 687-9983.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
323 reviews
5 stars
206
4 stars
65
3 stars
16
2 stars
11
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees, particularly Tammy, received high praise for their helpfulness and professionalism, others were reported as rude and unhelpful.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and provided excellent assistance, while others seemed uninformed or dismissive.
Store Environment
The store's environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others reported unprofessional behavior from certain employees.
Product Availability
Customers generally found the store well-stocked with necessary parts, although there were instances of incorrect items being provided.
Management Issues
There are concerns regarding management and employee training, with multiple reviews highlighting the need for improvement in customer service and employee attitudes.
- RLRydizzle LewthervanNov 9, 20251.0I have never known any retail store / AutoZone ever having a policy with not giving back returns. I had my receipt proof of purchase and still under warranty but yet denied my money. I gave you a star you're welcome
- CLChristopher LewisOct 25, 20255.0Awesome staff & went out of their way to assist with battery change & fixing one of the battery connectors - highly recommend this store & their friendly, professional staff!
- GHGarrett HessOct 24, 20251.0Gave me the wrong breaks
- KTKambria TerryOct 18, 20255.0I had an outstanding experience at AutoZone on Victory Drive! My car battery kept dying, and after calling ahead, Jose, Tammy, and Teresa made the entire process so smooth and efficient. They quickly tested my battery and confirmed it needed replacement. The team worked together seamlessly and had me back on the road in about 15 minutes. They were the only store in town that had the battery I needed, and I’m incredibly grateful for their help and professionalism. Highly recommend this location! I live on the north side of town and I will be coming all the way to victory Drive to get assistance with my car needs because I know that I will be treated good by people that I can trust!!! 10/10
- LCLucky CrossSep 25, 20255.0Had to replace a bulb and helped me find the right size and wrench to replace it
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer same-day delivery?
Yes, AutoZone Auto Parts provides same-day delivery services.
Can I pick up my online order in-store at AutoZone Auto Parts?
Yes, AutoZone Auto Parts offers in-store pickup for online orders.
What products can I find at AutoZone Auto Parts on Victory Dr?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Which popular auto brands does AutoZone Auto Parts carry?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a customer service contact for AutoZone Auto Parts?
Yes, you can reach customer service at customer.service@autozone.com or call (706) 687-9983.
What nearby places can I visit after shopping at AutoZone Auto Parts on Victory Dr?
After shopping, you might enjoy nearby places like Big Jack Smokehouse restaurant, Taqueria Victory Drive Mexican restaurant, or the River City BMX/Race Track for some outdoor fun.
Are there nearby options for storage or shipping near AutoZone Auto Parts?
Yes, nearby facilities include CubeSmart Self Storage, Storage Rentals of America, and a UPS Access Point location for shipping and package services.
What entertainment or nightlife options are close to AutoZone Auto Parts on Victory Dr?
Nearby entertainment venues include Club Paradise dance club and Gold Lounge Gentlemen's Club for nightlife activities.
How does AutoZone Auto Parts on Victory Dr compare to other local auto parts stores?
AutoZone provides a wide range of automotive parts and accessories with services like in-store pickup and same-day delivery, competing with stores like Advance Auto Parts, NAPA Auto Parts, and O'Reilly Auto Parts nearby.