AutoZone Auto Parts

4.3
323 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Victory Dr in Columbus, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, GA or call us at (706) 687-9983.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3580 Victory Dr, Columbus, GA
31903, United States

Hours

Reviews

4.3
323 reviews
5 stars
206
4 stars
65
3 stars
16
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees, particularly Tammy, received high praise for their helpfulness and professionalism, others were reported as rude and unhelpful.

Staff Knowledge

Several customers noted that some staff members were knowledgeable and provided excellent assistance, while others seemed uninformed or dismissive.

Store Environment

The store's environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others reported unprofessional behavior from certain employees.

Product Availability

Customers generally found the store well-stocked with necessary parts, although there were instances of incorrect items being provided.

Management Issues

There are concerns regarding management and employee training, with multiple reviews highlighting the need for improvement in customer service and employee attitudes.
  • RL
    Rydizzle Lewthervan
    Nov 9, 2025
    1.0
    I have never known any retail store / AutoZone ever having a policy with not giving back returns. I had my receipt proof of purchase and still under warranty but yet denied my money. I gave you a star you're welcome
  • CL
    Christopher Lewis
    Oct 25, 2025
    5.0
    Awesome staff & went out of their way to assist with battery change & fixing one of the battery connectors - highly recommend this store & their friendly, professional staff!
  • GH
    Garrett Hess
    Oct 24, 2025
    1.0
    Gave me the wrong breaks
  • KT
    Kambria Terry
    Oct 18, 2025
    5.0
    I had an outstanding experience at AutoZone on Victory Drive! My car battery kept dying, and after calling ahead, Jose, Tammy, and Teresa made the entire process so smooth and efficient. They quickly tested my battery and confirmed it needed replacement. The team worked together seamlessly and had me back on the road in about 15 minutes. They were the only store in town that had the battery I needed, and I’m incredibly grateful for their help and professionalism. Highly recommend this location! I live on the north side of town and I will be coming all the way to victory Drive to get assistance with my car needs because I know that I will be treated good by people that I can trust!!! 10/10
  • LC
    Lucky Cross
    Sep 25, 2025
    5.0
    Had to replace a bulb and helped me find the right size and wrench to replace it

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer same-day delivery?

Yes, AutoZone Auto Parts provides same-day delivery services.