Advance Auto Parts

4.2
255 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3593 Victory Dr in Columbus offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3593 Victory Dr, Columbus, GA
31903, United States

Hours

Reviews

4.2
255 reviews
5 stars
146
4 stars
57
3 stars
21
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individual employees like Candy, Dean, and Tonya for their exceptional service.

Inconsistency

There were mixed reviews regarding service quality, with some customers experiencing excellent assistance while others reported rude or unhelpful interactions.

Product Availability

Several customers noted issues with stock availability, stating that they often could not find the parts they needed or had to return due to incorrect items.

Management Issues

Some reviews pointed to poor management practices, including employees being unprofessional or inattentive, which negatively impacted customer experiences.

Installation Services

Customers appreciated the free installation services offered for batteries and wipers, although some reported reluctance from staff to assist with installations.
  • CA
    Croix Abrams
    Nov 6, 2025
    5.0
    The new manager on victory dr been doin a good job ever since she came to this store never seen it any better
  • EG
    Ed Gillespie
    Nov 4, 2025
    5.0
    Don was cool helped me out but that new manager is really awesome pointed out atleast 3 items I didn't even realize I needed saved me a lot of time and 💰💰and was hilarious 😂 thanx Candy! I'll be back fore sure!!
  • MW
    Mike Ware
    Oct 30, 2025
    1.0
    Went to get a starter for my car. Was told the guy wouldn't be there until it was time to get off wouldn't call him or nothing, then I then was told to push start my car and go get the part from another store...it's how and why
  • LF
    Laila Floyd
    Oct 5, 2025
    5.0
    Our car wouldn’t start and we were wondering what was wrong and we were across the street from advanced auto parts so we walked, and once we got the we met candy and we told her what happened and she offered to help, she got a jumper and WALKED with us to our car excellent service. Not only that we offered us and nee battery which we paid for and she replaced our bad one with a new good one which helped the car alot, she had positive energy and WE LOVED HER! she’s amazing, everything about her is AMAZING excellent service we will be coming your way everyday candy :)
  • MR
    Mark Ross
    Sep 30, 2025
    5.0
    Candy was a tremendous help, love the attitude and the professionalism.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*