AutoZone Auto Parts

Reviews

• DR

  Darrell Reid

  1 day ago
  5.0
  Britney and Gary was great! Customer service definitely on point. Thanks
• DS

  David Struble

  Apr 11, 2026
  1.0
  Went to store at five minutes before closing doors are locked.
• WH

  Waymon Huling

  Apr 4, 2026
  5.0
  This is our favorite places to get things needed for our vehicles. They always seem to have what we need onhand. The staff are very knowledgeable of their inventory. They are very courteous and ready to assist. They always express appreciation for your business. Kudos!
• LL

  Letitia

  Mar 12, 2026
  1.0
  The core of my complaint centers on the refusal of an employee, to properly install the newly purchased battery into my vehicle. After the purchase, the employee stated that he would not secure the new battery, asserting that the old battery had not been properly secured. Despite my direct request for him to perform the installation service, he steadfastly refused. His demeanor subsequently escalated; he became verbally agitated and raised his voice, accusing me of misrepresenting our earlier conversation. He then disengaged from the service entirely. I found his refusal to secure the battery deeply concerning, as it directly compromises vehicle safety. The employee apparent disregard for this critical safety aspect and his unilateral decision to leave me, a customer, with an unsecured battery was unacceptable. The situation became so distressing that I sought assistance from other employees in the store to resolve the issue. Following the incident, other employees mentioned that the employee reactions are not uncommon, suggesting a recurring pattern of behavior. This raises concerns about the consistency of customer service and professional conduct within the store environment. Ultimately, a manager stepped in to resolve the situation, and I wish to commend their patience, kindness, and professional approach in securing the battery. Their excellent service was a stark contrast to the preceding experience. Resolved I commend the Autozone manager Mr. Alan for resolving the issue I had with his employee. The company gave me a refund, and allowed me to keep my battery. Thank You, Autozone Managers
• AE

  Alia Ellis

  Feb 28, 2026
  5.0
  Gary was amazing help. The whole store was very warm and inviting.