Need a rental car in College Park, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Atlanta College Park location today.
Many customers praised the staff for their friendliness, professionalism, and willingness to go above and beyond to assist.
Reservation Issues
Numerous reviews highlighted problems with reservations, including unavailability of vehicles despite prior bookings, leading to frustration and wasted time.
Wait Times
Several customers reported long wait times for both picking up and returning vehicles, often exceeding expectations and causing inconvenience.
Mixed Experiences
While some customers had excellent experiences, others reported poor service and unprofessional behavior from specific staff members, indicating inconsistency in service quality.
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Nikki Roe
4 days ago
1.0
I am writing to formally file a complaint regarding my recent rental experience with Enterprise Rent-A-Car and the excessive and questionable charges added to my account following an emergency situation involving the vehicle.
During this incident, I personally paid the required impound fees out-of-pocket in order to resolve the matter promptly. Despite this, Enterprise proceeded to charge additional toll-related fees and extra administrative charges through your system, resulting in an unexpected increase of approximately $386 added to my bill. This experience has left me extremely dissatisfied and feeling that I was unfairly charged during what was already an emergency situation. As a long-time customer, I expected clear communication and fair billing practices, which unfortunately did not occur.
AS
Aigne’ Strickland
5 days ago
5.0
I would like to give a special shoutout and thank you to Bobby and Cam for their service. I’ve been in my rental for 4 months and they were nothing but great! They always given me great customer service, made maneuvering from one contract to another very easy and smooth, and always kept a smile on their face. They even recommended to the sales department and now I have my own vehicle from Enterprise. So once again, I truly appreciate Bobby and Cam service! ❤️
AN
Alonda Nickles
Feb 18, 2026
5.0
Big thanks to Jeremy and Kim. Jeremy came to pick me up and was very polite professional and entertaining company. Kim was my contract writer very informative very helpful great personality and knew her business. Big Overall shout out to the College Park Main Street location for a great experience time after time!!
DD
Destiny Desire
Feb 5, 2026
5.0
Leroy provided exceptional service throughout my visit. He was professional, courteous, and attentive, addressing me by name and clearly explaining each step of the process related to the damage to my vehicle. His pleasant demeanor and thorough guidance made the experience seamless and reassuring. I would confidently return and continue doing business with this location based on the high level of service Leroy delivered.
SJ
Shawn Jones
Feb 3, 2026
5.0
Bobby was my sale associate. He was polite and very efficient. I would use them again. And I also like how they are NOT in the airport. I took me less than 5 minutes to get in the car. The return was even faster