Rent a car in 60 seconds! Budget Car and Truck Rental Atlanta has the best value in car rental with great rates on a wide variety of popular new cars, trucks, and vans. Our vehicles have more features, more fully loaded options, and tend to be newer with fewer miles on them than the competition.
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Reservation Issues
Many customers reported that their reservations were not honored, leading to long wait times and unavailability of vehicles.
Hidden Fees
Customers frequently complained about unexpected charges and fees, including for upgrades and fuel, which were not clearly communicated upfront.
Long Wait Times
Several reviews mentioned excessive wait times at the counter, often exceeding an hour, even with reservations.
Mixed Experiences
While many had negative experiences, a few customers reported positive interactions with staff and smooth rentals.
TB
Ted Bolt
Feb 24, 2022
1.0
I made my reservation and paid for the rental. I arrived to a line of 6 people that had already been here for 3 hours. This place has no cars to rent. The lady at the counter told me that I will have to wait an hour for a car. I go back to the counter 75 minutes later. She didn't put my name on the list. This place has stolen my $150.00 that I already paid.
VC
Valerie Clinton
Nov 1, 2019
5.0
I would tell them that Budget the cleanest car's and trucks. I rented a 2020 Kia optima and it took me where I need to go. I filled it back up with gas when it was time to return the car.
3A
3Y3 Adventurous
Jul 12, 2019
5.0
Upon pick at the Orlando airport with DeAngelo was great until he was told different by his coworker on what to do with assisting me. He done the best that he was able to. I ended up with a five hour most severe complicated experience of wait and missed my fourth of July and attending the essence festival in Louisiana. However, my drop off to Atlanta airport with Mr Weever was very easy and helpful without ANY stressors.
Frequently Asked Questions About Budget Car and Truck Rental
Where is Budget Car and Truck Rental located?
Budget Car and Truck Rental is located at 2300 Rental Car Center Parkway, College Park, GA 30337, USA.
What types of vehicles can I rent at Budget Car and Truck Rental?
You can rent a wide variety of popular new cars, trucks, and vans at Budget Car and Truck Rental, all with more features and fully loaded options.
What are the operating hours of Budget Car and Truck Rental?
Budget Car and Truck Rental is open 24 hours a day, 7 days a week.
Does Budget Car and Truck Rental offer any discounts?
Yes, Budget Car and Truck Rental offers discounts for active military members.
What payment methods are accepted at Budget Car and Truck Rental?
Budget Car and Truck Rental accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
How can I contact Budget Car and Truck Rental?
You can contact Budget Car and Truck Rental by phone at +1 404-530-3000 or by email at customercare@budgetatl.com.
Where can I find rental car services near Budget Car and Truck Rental?
Nearby rental car services include National Car Rental, Hertz Rent A Car, Enterprise Rent-A-Car, Dollar Rent A Car, and Alamo Car Rental, all conveniently located close by.
Is there a rental car return area near Budget Car and Truck Rental?
Yes, there is a Rental Car Return area nearby, making it easy to return your vehicle after your trip.
What airport is near Budget Car and Truck Rental, and can it help with transportation?
Budget Car and Truck Rental is near ATL Airport, which provides convenient travel and shopping options for customers before or after renting a car.
Are there any dining options near Budget Car and Truck Rental?
Yes, Dairy Queen, an ice cream shop and fast food restaurant, is located nearby for a quick bite before or after your car rental experience.