Budget Car and Truck Rental

2.7
1244 reviews
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Business Details

2300 Rental Car Center Parkway, College Park, GA
30337, United States
(404) 530-3000
http://BudgetATL.com
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About

Car Rental AgencyTruck Rental Agency
Rent a car in 60 seconds! Budget Car and Truck Rental Atlanta has the best value in car rental with great rates on a wide variety of popular new cars, trucks, and vans. Our vehicles have more features, more fully loaded options, and tend to be newer with fewer miles on them than the competition.

Location

Budget Car and Truck Rental
2300 Rental Car Center Parkway, College Park, GA
30337, United States

Hours

Reviews

2.7
1,244 reviews
5 stars
380
4 stars
111
3 stars
63
2 stars
88
1 star
602

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Reservation Issues

Many customers reported that their reservations were not honored, leading to long wait times and unavailability of vehicles.

Hidden Fees

Customers frequently complained about unexpected charges and fees, including for upgrades and fuel, which were not clearly communicated upfront.

Long Wait Times

Several reviews mentioned excessive wait times at the counter, often exceeding an hour, even with reservations.

Mixed Experiences

While many had negative experiences, a few customers reported positive interactions with staff and smooth rentals.
  • TB
    Ted Bolt
    Feb 24, 2022
    1.0
    I made my reservation and paid for the rental. I arrived to a line of 6 people that had already been here for 3 hours. This place has no cars to rent. The lady at the counter told me that I will have to wait an hour for a car. I go back to the counter 75 minutes later. She didn't put my name on the list. This place has stolen my $150.00 that I already paid.
  • VC
    Valerie Clinton
    Nov 1, 2019
    5.0
    I would tell them that Budget the cleanest car's and trucks. I rented a 2020 Kia optima and it took me where I need to go. I filled it back up with gas when it was time to return the car.
  • 3A
    3Y3 Adventurous
    Jul 12, 2019
    5.0
    Upon pick at the Orlando airport with DeAngelo was great until he was told different by his coworker on what to do with assisting me. He done the best that he was able to. I ended up with a five hour most severe complicated experience of wait and missed my fourth of July and attending the essence festival in Louisiana. However, my drop off to Atlanta airport with Mr Weever was very easy and helpful without ANY stressors.
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Frequently Asked Questions About Budget Car and Truck Rental

Where is Budget Car and Truck Rental located?

Budget Car and Truck Rental is located at 2300 Rental Car Center Parkway, College Park, GA 30337, USA.

What types of vehicles can I rent at Budget Car and Truck Rental?

You can rent a wide variety of popular new cars, trucks, and vans at Budget Car and Truck Rental, all with more features and fully loaded options.