Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5621 Riverdale Rd in College Park offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
301 reviews
5 stars
165
4 stars
63
3 stars
43
2 stars
11
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their helpfulness while others are criticized for poor attitudes and lack of assistance.
Product Quality
Customers reported receiving incorrect or refurbished parts instead of new ones, leading to dissatisfaction.
Store Experience
The store environment varies, with some reviews mentioning cleanliness and organization, while others highlight issues with staff qualifications and service.
Staff Knowledge
There are concerns about staff knowledge regarding automotive parts, with some customers feeling that employees lack the necessary expertise.
Overall Satisfaction
Overall, customer experiences range from very positive to extremely negative, indicating inconsistency in service and product quality.
- TWtaylor wrightOct 20, 20254.0Ask for Ric. He is willing to help and courteous. Which makes it easier to WANT to spend your money at an establishment.
- KRKelvin RussellOct 12, 20251.0I went here at 11:30 am asked the black guy Can I dump my oil and purchase some more He said someone have to go with me back there ok fine so im standing waiting he took 1 customer I was next he stood there on his phone took another costumer in front of me im still waiting while he on his phone now that's just wrong and disrespectful I went to autozone got treated better this guy was there on a Sunday today oct 10 I will turn around if I see him any day I might not go back at all and I might call corporate This guy do not have good customer and I did nothing to him the company not bad just him
- AAAntonioSep 26, 20252.0Not the best experience. When I initially visited this store there was a gentleman behind the register that helped me. I needed a alternator for my truck, as a independent electrical contractor i work all around metro Atlanta and need my truck to be reliable. Villa Rica, Milton, Conyers, Locust Grove and everywhere in between. I paid $258.00 for a new alternator and I had to pay a mechanic $400.00 to install it. I know that number is high but as a contractor myself. Im not going to argue with a price and that truck needs to be road worthy, last minute call. Fine. It was replaced and the battery indicator light goes off and comes on again after 10mins in my truck last night 9/25. I stay in jonesboro, i need to be in Norcross at 8am, downtown at 12pm and Stockbridge at 2pm for scheduled jobs. Im getting 12.2v on the battery off my multimeter "again im a electrican so I have these tools" I take it to O'Reillys where I had a battery installed 8/22. They replaced it no problem. I go to this location in a bind and ask for assistance with my alternator, the lady behind the register could seem to care less. I showed her my receipt and explained the circumstances to her and asked if I can swap this faulty alternator out and have it replaced in her parking lot by my mechanic. She said "nope, not my problem" I wasn't asking to get a motor change in her parking lot... a alternator and the alternator is at the top of the motor in this vehicle. She didnt have a replacement alternator at her location and sent me to the one on hwy85. The people at hwy85 were kind and patient and let my mechanic work in their parking lot to change it out. The alternator this location sold me was a refurbished one. At the initial purchase I was asked did I want a refurbished one or a new one. I opted for the new one, paid for the new one but received a refurbished alternator. Poor customer service skills from the young lady behind the register, she could care less on what you have going on and it seems like being in her store is a nuisance to her and God forbid you ask to do anything other than change a battery in her parking lot. Horrible product management, how do I pay for a new alternator and receive a refurbished one? I had to pay the mechanic $400.00 initially, and $180.00 again to swap it out. And I lost $1600.00 today for work i couldn't make it to. If you can make it to the one on Hwy85 go there instead.
- LBLa'Dareus BanksAug 25, 20251.0Tha lady gave me the wrong battery for my car and now I have more issue. My whole bcm system in my car is cooked. Yall need to hire people who actually know about cars
- INIsaac NevilleJun 10, 20255.0They were extremely kind and patient. Rick took his time and made sure to get me the right part the first time. Awesome service all around
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts offer regarding car batteries?
Advance Auto Parts offers free battery installation with purchase, free battery testing regardless of purchase, and battery recycling services.
Can Advance Auto Parts install windshield wipers?
Yes, they will install windshield wipers for free with purchase, although some exclusions may apply.
Does Advance Auto Parts perform vehicle repairs?
No, Advance Auto Parts does not perform vehicle repairs or body work, but they sell replacement parts and accessories.
What payment options are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts at 5621 Riverdale Rd, College Park?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:30 AM to 8:30 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts offers curbside pickup services for customer convenience.
Are there any special discounts available at Advance Auto Parts?
Yes, a 10% military discount is offered for active duty and veteran service members.
Where can I purchase Advance Auto Parts products online?
You can buy online and pick up in-store within 30 minutes via their website at https://shop.advanceautoparts.com/home?utm_medium=local&utm_source=yext&utm_content=fm-shopnow&utm_campaign=aap&storecode=9646.
What nearby places can I visit along with Advance Auto Parts at 5621 Riverdale Rd?
Nearby places include Shell gas stations convenient for refueling your vehicle, UPS Access Point locations for shipping needs, and Smokey Joe's Famous Rib Shack for dining after shopping for auto parts.
How can nearby services like UPS Access Point and Shell gas stations benefit customers visiting Advance Auto Parts?
Customers can conveniently handle shipping or package pickup at UPS Access Point and refuel their vehicles at nearby Shell gas stations during their visit to Advance Auto Parts, making errands more efficient.
Are there local beauty and wellness spots near Advance Auto Parts?
Yes, places like G and G Beauty and Barber, Pamree Cosmetology, and Nirvana Wellness Naturals & Spa are nearby, offering customers options to relax or get beauty services before or after visiting Advance Auto Parts.