Enterprise Rent-A-Car

4.2
280 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cleveland, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cleveland location today.

Location

Enterprise Rent-A-Car
1847 US-129, Cleveland, GA
30528, United States

Hours

Reviews

4.2
280 reviews
5 stars
195
4 stars
31
3 stars
11
2 stars
7
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Reservation Issues

Several reviews mentioned problems with vehicle availability and issues with reservations not being honored.

Staffing Problems

Customers frequently noted that the location was understaffed, leading to long wait times for service.

Mixed Experiences

While many had positive experiences, there were significant complaints about poor service and unprofessional behavior from some staff members.

Cleanliness and Maintenance

Some customers reported issues with the cleanliness and maintenance of the vehicles, including dirty cars and low fluid levels.
  • LL
    Lia Lopez
    Jan 6, 2026
    5.0
    I want to recognize and sincerely thank the great service provided by Miles Davis at the Cleveland, GA. location. While I had a very disappointing experience with staff at the Lavonia and Toccoa, GA locations, Miles was a breath of fresh air. He went above and beyond as a representative of this company, and I am truly grateful for his excellent customer service. His dedication has changed how I feel about Enterprise as a company, and I appreciate his efforts tremendously. Enterprise, please step up and recognize your employee, he is an asset to your company.
  • LB
    Lee Bass
    Jan 1, 2026
    5.0
    Excellent, easy and flawless service!
  • RF
    Raul Hernandez Frederick
    Dec 18, 2025
    5.0
    I had a great experience with Enterprise Rent-A-Car. The staff was friendly, professional, and welcoming from the moment I arrived. They had my vehicle ready and waiting, which made the pickup process incredibly efficient. Everything was handled quickly and smoothly, with no unnecessary delays or complications. Overall, it was one of the easiest and most seamless rental experiences I’ve had. I would definitely recommend this location and will be using Enterprise again in the future.
  • DM
    Darlene McLamb-Hagwood
    Dec 13, 2025
    5.0
    I have used Enterprise for years. My most recent experience with them was the best ever. Super nice and courteous, very pleasant and handled things quickly and professionally. I don't recall ever having had a rental car person walk around and open my door for me, but one did here! The entire transaction from scheduling to returning the vehicle went so smoothly.
  • CN
    Christi Nichols
    Dec 8, 2025
    1.0
    They give you one price a charge another and no one at that location has a clue how to do anything. I had 2 managers hang up on me and I have filed a complaint against them and a complaint with State Farm for them to pay back over $150. Would not recommend this location for anyone. I would give no stars if that was the option

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Cleveland, GA?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and flexible rental options to suit your needs.

What are the business hours for Enterprise Rent-A-Car in Cleveland, GA?

The rental office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.