Enterprise Rent-A-Car

4.2
266 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Cleveland, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cleveland location today.

Location

Enterprise Rent-A-Car
1847 US-129, Cleveland, GA
30528, United States

Hours

Reviews

4.2
266 reviews
5 stars
185
4 stars
31
3 stars
9
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Miles, Jason, and Andrew for their exceptional service.

Reliability Issues

Several reviews mentioned problems with vehicle availability, including reservations not being honored and customers being left without a car despite prior confirmations.

Communication Problems

Customers frequently reported difficulties reaching the office by phone, with many stating calls went unanswered or were met with unhelpful automated systems.

Mixed Experiences

While some customers had positive experiences with clean vehicles and quick service, others faced significant issues, including rude staff and unclean cars.

Need for Staffing

Multiple reviews indicated that the location is often understaffed, leading to delays and a lack of assistance during busy times.
  • MV
    Michael Varana
    6 days ago
    5.0
    Miles , is the most professional and courteous persons,I have encountered in any place of business . I’m not sure if what title he has in this location but he literally runs the location like he’s the owner . Super impressive
  • JK
    Jill Kleinschmidt
    Nov 14, 2025
    5.0
    Great rates and wonderful service at the Cleveland Ga office! Car was terrific!
  • AA
    Ashley Arnold
    Nov 11, 2025
    5.0
    I had a great experience working with Quinox at Enterprise! He was extremely professional and made the whole process quick and easy. He called me the day before to confirm everything, which I really appreciated, it showed great communication and attention to detail. When I arrived, my vehicle was ready, clean, and exactly what I needed. Quinox made sure I was taken care of from start to finish. As always, this location is one of the best in town with Miles and his team! I highly recommend it!
  • SM
    Seth McCoy
    Nov 7, 2025
    1.0
    Semi truck had some issues, called enterprise to get a car so I could make it home, get told they have a car available and reserved for me. Catch a ride there with no cars available. Guy tells me another enterprise took all their cars. 0/10 would not recommend
  • DL
    David Loudermilk
    Nov 5, 2025
    1.0
    Was dropped off at the location with a confirmed rental. Counter sales informed me they had no cars available. Very inconvenient as my transportation had already left by the time I learned there were no vehicles. No solutions offered.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Cleveland, GA?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and flexible rental options to suit your needs.

What are the business hours for Enterprise Rent-A-Car in Cleveland, GA?

The rental office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.