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AutoZone Auto Parts

4.3
(202 reviews)

Business Details

868 S Main St 12, Cleveland, GA
30528, United States
(706) 348-1496
https://www.autozone.com/locations/ga/cleveland/868-s-main-st-12.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Main St in Cleveland, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cleveland, GA or call us at (706) 348-1496.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
868 S Main St 12, Cleveland, GA
30528, United States

Hours

Reviews

4.3
202 reviews
5 stars
135
4 stars
32
3 stars
16
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Staff Behavior

While most reviews highlighted friendly interactions, there were instances of unprofessional behavior from some employees that made customers uncomfortable.

Product Availability

Customers appreciated the store's ability to order hard-to-find parts quickly and efficiently, although there were complaints about incorrect parts being provided.

Pricing Concerns

Some customers felt that prices were high compared to online options, leading to dissatisfaction with the value offered.
  • SL
    Shanna “Shanaynay” Lunsford
    Jan 15, 2026
    5.0
    I would like to take a minute to say a BIG Thank you to Drew at the Cleveland Auto Zone, I previously had went in the store about 2 months ago and he had help with me with a headlight I had out, I meant to right a review but got side tracked and forgot but I had to stop and get a wiper replaced due to someone not putting it on correctly yesterday and Cleveland is closer than dahlonega store anyway I was hoping that Drew was working cause he was so helpful with helping with my headlight and was so nice and didn't make me feel dumb like some do when you have no idea about cars or parts. But he was so knowledgeable and offered to help and would come and make sure I didn't need anything of help. I was able to do the headlight myself but he fixed the wiper for me and it's hard to find a young man that's willing to above and beyond to help a customer like he did. I will always be thankful for all his help and will most definitely return to the Cleveland store and ask for Drew for anything I need. AutoZone managers if you actually read these reviews you have a star employee in Drew. Hope he stays around along time. Thank you Drew for your help. Shanna and puppy zeak.
  • DW
    Donna Wiley
    Jan 12, 2026
    5.0
    The representative that assisted me was super helpful and courteous on Sunday evening January 11, I think his name was Ryan. He graciously installed two new headlight bulbs for me. Thank you so much!
  • AP
    Alison Parker
    Dec 27, 2025
    5.0
    Ryan was my angel today! I had a flat tire in the parking lot of Auto Zone in Cleveland Ga and Ryan worked diligently until he replaced it!!! He saw that the jack I had was no good and he bought a floor jack from the store. After he replaced the tire, he asked me to pop my trunk and he gave me the floor jack. He was my Angel today and I will be forever grateful for that young man.
  • SB
    Stephanie Burkhart
    Dec 13, 2025
    1.0
    $10 for a 2 pack of Sylvania 194 LL peanut bulbs (AKA. TAG LIGHT BULBS, LICENSE PLATE BULBS) is OBSCENE Retail auto parts stores are really becoming obsolete because they're pricing themselves out. To put this in perspective: I, instead, bought a 10 pack of Sylvania 194 LL peanut bulbs on Amazon, with tax & shipping, they're still just $6.56. Andrew was nice
  • CM
    Cheryl Mooney
    Oct 18, 2025
    5.0
    I would like to give a huge shout out to the young man Ryan who helped me this evening with an issue. It did take a good bit of his time up and was even close to closing time but he never stopped what we were working on until the problem was fixed ! Thank you young man ! I appreciate you very much !

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