Advance Auto Parts

4.3
203 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 13147 N Highway 27 in Chickamauga offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
13147 N Highway 27, Chickamauga, GA
30707, United States

Hours

Reviews

4.3
203 reviews
5 stars
123
4 stars
43
3 stars
17
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported unprofessional behavior from certain employees.

Product Availability

Customers noted that while the store generally has a good selection, they often run out of lower mid-priced parts and may require ordering.

Installation Issues

Several reviews highlighted problems with battery installation and incorrect parts being provided, leading to dissatisfaction.

Online Ordering Problems

Customers experienced issues with online orders, including cancellations and incorrect items being received.

Mixed Experiences

Overall, while many customers had positive experiences, there were significant complaints about service quality and product accuracy.
  • GJ
    Gabriella j
    Dec 17, 2025
    1.0
    If you are looking to get your battery properly installed, you will get what you pay for here! I ended up having to take my car to the dealership after getting my battery installed here because of what I thought was a starter issue, turns out the people who installed the battery left the ground cable loose causing the issue! When I showed my bill to the manager and asked about store credit because they advertise free battery installation and I ended up having to pay 35 dollars to get in PROPERLY installed, she told be she would get in touch with her higher up and contact me and never did!! Unprofessional all around. Go somewhere else and actually get someone who knows what they are doing.
  • JM
    Jessica Massey
    Dec 7, 2025
    1.0
    Go in with all the correct information down to the T including motor size for a headlight. Get sold the wrong thing, and come back to an attitude from a part-time manager with a god complex. All because he can't see the filament in a headlight. I hope his ability to turn a key and return a customer's money gives him all the power in the world to feed his ego. I will not return to this store and pay money to be treated so disrespectfully ever again. I don't care that he is a full-time investigator with Walker county Police department, he needs to learn respect for others. I hope that his little part-time manager position at a car parts store, that he's obviously not good at because I posted a picture and you can see nothing wrong with the filament, makes him feel like a powerful God that he's not. Never spending money here again will not waste my time
  • RK
    Ryan Keith
    Dec 6, 2025
    5.0
    Always great customer service, and great prices on oul combos!
  • TF
    Tom Fuller
    Dec 3, 2025
    5.0
    Online ordering
  • JJ
    Jeff
    Nov 24, 2025
    5.0
    Good and helpful Auto Store in Chickamauga.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*