Need a rental car in Chamblee, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Peachtree Industrial Blvd. location today.
Many customers praised the staff for their exceptional, friendly, and professional service, particularly highlighting individuals like Bryan and Blue.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and condition of the vehicles, including odors and inadequate maintenance.
Availability Issues
Customers frequently reported problems with vehicle availability, including being given smaller cars than expected or having to wait for vehicles to be prepared.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor communication, particularly regarding reservations.
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Missy Gee
Feb 16, 2026
1.0
Aggressive, Rude & Unprofesaional Assistant Manager, Refused Service
I had a negative experience at the Enterprise location on Peachtree Blvd in Chamblee, GA. Assistant Manager Acacia Blue who was rude, sarcastic, and unprofessional. I was being helped by another agent and inquiring about my policy and transferring belongings. Blue abrasively jumped into my conversation yelling, screaming and acting wild!
After I set reasonable boundaries during our interaction, she escalated the situation and told the agent (Fris) not to assist me. She then demanded I go to another Enterprise location for service. That was very childish and retaliatory. There was no effort to resolve the issue or treat me respectfully.
Management should demonstrate professionalism and leadership — not attitude and hostility. She should NOT be in a client-facing or leadership role acting unhinged. Upper management needs to require remedial training for this employee and as she deserves to be terminated effective immediately!
Very disappointing experience.
CT
CAT TURNER
Feb 14, 2026
5.0
The entire staff at the Chamblee, GA location that I interacted with was professional, efficient, caring and went above and beyond what would normally be expected. The staff at the McDonough, GA were helpful when we had to exchange cars due to issues with the cooling system of the original VW we were given, although waiting 3 hours for a replacement could have been much faster in my opinion. If Enterprise wants a new employee to be trained to be the BEST, they should have the training done at the Chamblee, GA location. I have rented cars for business at over 50 locations in the U.S. over years and do not hesitate to state the Chamblee, GA Enterprise location provided the absolute most outstanding customer service.
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Dwayne Tony Thompson
Feb 7, 2026
4.0
A seamless leasing experience.
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Carmen Foster
Feb 4, 2026
5.0
Staff made a difficult situation very easy and quick
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Terrence Ferguson
Jan 31, 2026
5.0
Jose displayed what eager, phenomenal customer service looks like