Enterprise Rent-A-Car

Reviews

• SH

  Shawn Henning

  Jan 3, 2026
  5.0
  Great service and experience. Team took great care of me.
• MA

  ML Andrews

  Dec 24, 2025
  5.0
  Curry Honda gave me two rentals from this location on two separate days. Each time different staff members were personable and knowledgeable. The first vehicle was a Nissan Altima—very clean and drove well. The second vehicle, a Toyota Corolla, was brand new. The wait time was short. I was in and out in no time. I will be back for personal trips.
• NY

  noel young

  Dec 16, 2025
  2.0
  Not impressed with the condition of the car. Picked up the rental 12/16/25 at 4pm and the gas tank cover is missing... and they know about this... and that's what is important, that they know it's missing and is still renting out this car. Also the car was dirty and the guy that helped me with the rental said their pipe in the back had burst so they couldn't wash it yet there's multiple carwash places in the area that they could take a car to go get washed... interesting customer service. Also saw what looked to be an employee drive a car over that was dripping wet with water that looked like it had been clean and no one even bothered to clean the dirty windows on the rental I just got. Also the inside smelled like stale smoke. So... very interesting experience renting a car with enterprise after all these years. Next time I probably will ride out to the airport and rent a car from national, atleast their cars are cleaner, the gas tank covers aren't missing, and I can pick which one I want...
• KK

  Keisha

  Dec 13, 2025
  5.0
  My experience with Enterprise was excellent. The staff was friendly, professional, and very helpful. Andrew went above and beyond to ensure my rental needs were met, and the entire process was smooth and stress-free. I truly appreciated the great customer service
• VW

  Veniesha Ward

  Dec 1, 2025
  1.0
  Oh, how I wish I could give no stars, but Google won't let me be great—my horrible experience with Enterprise was to be expected, nevertheless. I have rented cars from this company for over 10 years and have noticed an evident decline in both the company and its value. Just when I thought it was limited to specific locations, I realized it’s the whole company. I want to share my frustrating experience that happened right before Thanksgiving. On August 30, 2025, I reserved a full-size SUV for my trip at this location. A month before the trip, I checked to make sure my reservation was still valid, and nothing had changed. However, when I checked the app, I saw that it had somehow cancelled my first reservation. I then resubmitted my reservation, downsizing the vehicle and changing the pickup date to the day before Thanksgiving instead of that Tuesday. Fast forward to the day of my scheduled pickup date (11/26/2025). I spoke with Daisy at approximately 8:11am regarding my rental and informed them I would be running late. After providing my name, she told me that the staff at the location attempted to contact me on 11/24/2025 regarding my reservation due to vehicle availability. I informed her that I had not received any calls regarding my reservation and that this was a significant inconvenience on their part, given that my reservation was booked months in advance. Daisy advised that she would look for rentals at other locations, keeping me on line for 5-10 minutes while she checked with different branches. Which I knew would be impossible given the fact that Thanksgiving was approaching. She then informed me that cars would be arriving at approximately 2pm, which I told her that I was supposed to be on the road no later than 12pm, and this was really inconveniencing my family and me. After asking about compensation for the inconvenience, she responded with a terrible attitude, as if she didn't understand or didn't care to understand what I meant. I then asked for the corporate number and hung up immediately. Let's just say corporate is NO BETTER after contacting escalations THREE or FOUR times and informing them of the issue. I never received a call back. I was told they would try to locate a vehicle, but it was just swept under the rug. Disgusting! I will NEVER do any business with this company moving forward.

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