Business Details
About
Tire ShopAuto Repair ShopBrake ShopCar Battery StoreAuto Spring ShopAuto Air Conditioning ServiceAuto MaintenanceAuto Glass ShopAuto Window Tinting Service
Location
Hours
Reviews
4.8
211 reviews
5 stars
199
4 stars1
3 stars0
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, creating a welcoming atmosphere.
Efficiency
Numerous reviews highlighted the quick service, with many customers being in and out in under an hour.
Quality of Work
While many customers appreciated the quality of repairs and services, there were some complaints about damage to vehicles during service.
Communication
Several customers noted issues with follow-up and communication regarding service and repairs, leading to frustration.
Pricing Transparency
Some customers expressed concerns about being upsold or misinformed about necessary services, impacting their trust in the business.
- MMMarcus3 days ago5.0I’ve been dealing with Butler Tire for a few years and always had good experiences, but the Chamblee location truly feels like home. The team there is family-oriented, professional, and always gives honest, solid advice. Their prices can seem high at first, but if you come in with quotes from reputable shops, they’re willing to work with you — their transparency and willingness to help really set them apart. My experience with them has been far better than anything I’ve had at Ford, especially when it comes to alignment and suspension work. After I dented a rim, the Chamblee crew went above and beyond: they realigned the car, did a full suspension check, and even caught a lower control arm bolt backing out. They took the time to walk me through what could have gone wrong before touching a tool. That level of care and communication is rare. If you’re considering Butler Tire, don’t waste your time anywhere else. The customer service, expertise, and management here are unmatched. Thank you, Butler!
- DPDon ParkerNov 14, 20255.0Recently had an excellent experience at their Chamblee location. Met with Ernest at the front desk and had an alignment done on our GMC Yukon. I really appreciate that they provided a printout of before and after measurements. Very professional service!
- KJKelly JimenezNov 13, 20251.0WORST SERVICE EVER WILL NEVER USE THEM AGAIN. It was my first time using them my friend referral me but Ernest is super rude they do not call to update you at all. Took days until they got a chance to look at my vehicle.i never got a phone call back. I’m really disappointed you guys do not take accountability.
- ALAvery LawrenceNov 4, 20255.0Ernest was SUPER helpful and got things done fast and efficiently when i was in a pinch. All of the staff was very polite and attentive making sure that i got great service and helping me out when i had questions
- HChsin chenOct 30, 20255.0I had a flat tire on my Tesla Y and called ahead to check if they had the necessary parts and could handle the repair. When I arrived, they took great care of me and quickly fixed my tire, allowing me to relax without any concerns.
Frequently Asked Questions About Butler Tires and Wheels
Do I need an alignment?
During your vehicle's life, potholes are hit, sharp turns are taken, and brakes are slammed all of which cause your components to wear down and your wheels to shift which can pull your car in one direction. This is natural wear and tear, and it can accelerate tire damage. An alignment will return the angles of your vehicle's wheels to the manufacturer's specifications.
Follow the manufacturer’s recommendations noted in your owner’s manual. As a general rule, have your vehicle’s alignment checked every 6,000 miles or at least twice a year.
Have your vehicle checked if you notice excessive or uneven tire wear, steering wheel pulls to the side, feeling of looseness or wandering, your steering wheel is not centered when car is moving straight ahead, it’s been 6,000 miles since your last alignment check, or you notice a drop in fuel economy.
How do I get a free alignment?
At Tire Discounters, when you purchase any 4-tires with our standard installation, you get a free alignment. The alignment is a $129.99 value and comes with a 12-month warranty.
How much is an alignment at Tire Discounters?
At Tire Discounters, a standard alignment for residential customers is $129.99 and comes with a 1-year warranty! For multi-year alignment policies, you can have as many alignments as you need within the specified time period. If you buy 4 tires with our standard installation, the alignment is free.
What’s included in the Tire Discounters Standard Installation?
Our Standard Installation is designed to make your tires last longer. It includes mounting and balancing, lifetime rotation, lifetime balancing, lifetime tire pressure adjustments, and free tire repair. And only at Tire Discounters, the home of free alignment, do you get a free alignment when you buy 4 tires with our standard installation.
How often should you get your tires rotated?
Most tire manufacturers recommend you get your tires rotated every 5,000 miles to ensure even tread wear that extends tire life.
Can I finance my tires or automotive service at Tire Discounters?
Tire Discounters offers financing through Synchrony Bank. The Tire Discounters credit card provides you with convenient and flexible ways to finance your auto care needs.
Does Tire Discounters offer Road Hazard?
Yes, Tire Discounters offers Road Hazard. We call it the Worry Free Guarantee. No matter where you are in the country, if you hit something and your tire is damaged as a result, we’ll fix or replace it. With the Tire Discounters Nationwide Worry Free Guarantee, we’ll be a phone call away no matter where the road takes you!
The Tire Discounters Nationwide Worry Free Guarantee is a limited tire protection plan. It covers your tires from the time of purchase to 3/32" tread, up to 36 months. It can be yours for just 18% of the retail price of each tire or a minimum of $24.99 per tire. Then, you’re covered nationwide.
The Tire Discounters Nationwide Worry Free Guarantee offers tire replacement up to the original cost of the tire down to 3/32" tread, or 36 months. You’ll still need to cover the installation, but the tire is completely covered. Plus, 24-Hour Roadside Assistance Benefit is included for the first 12 months at no additional cost.
Exclusions and Limitations to the Tire Discounters Nationwide Worry Free Guarantee: Vehicles not eligible for Worry Free Guarantee include Commercial Vehicles, Trailers, Vehicles with a load rating capacity over 1 ton and Farm or Agricultural Vehicles. The Guarantee is not available for tires mounted on rims larger than 22” or with an aspect ratio less than 40, or on specialty tires used for sport performance. The coverage of the Guarantee also excludes damage from off-road use, collision, fire, vandalism, abuse, neglect or Manufacturer’s defects. The Tire Discounters Nationwide Worry Free Guarantee is not transferrable.
Nationwide Warranty Center 1-855-429-2788.
If you need additional assistance, you may contact our CUSTOMER SERVICE DEPARTMENT at 1-888-937-8473, Option 1 or email.
Do I need an appointment at Tire Discounters?
Appointments are never required but always recommended.
Which brands of tires does Tires Discounters carry?
We carry all major brands such as BFG, Continental, Cooper, General, Kenda, Michelin, Nexen, Pirelli, and Toyo as well as many more.
Does Tire Discounters offer tire repair? How much is it?
Yes! Our tire repair is a vulcanized patch, best in the industry. It is only $24.99, We dismount the tire, patch it from the inside, remount the tire, and balance it. If you bought your tire from us with the standard installation, tire repair is no-charge. Lifetime tire repair came with the installation.
What signs indicate that I need a wheel alignment for my vehicle?
Signs you may need a wheel alignment include uneven tire wear, the steering wheel pulling to one side, feeling of looseness or wandering, the steering wheel not centered when driving straight, or if it's been around 6,000 miles since your last alignment check.
How does Tire Discounters' free alignment offer work?
When you purchase any 4 tires with Tire Discounters' standard installation, you get a free alignment valued at $129.99, which also includes a 12-month warranty.
What services are included in Tire Discounters' Standard Installation?
The standard installation includes mounting and balancing, lifetime tire rotation and balancing, lifetime tire pressure adjustments, free tire repair, and a free alignment with the purchase of 4 tires.
Does Tire Discounters offer financing options for tire purchases and automotive services?
Yes, Tire Discounters offers financing through Synchrony Bank via the Tire Discounters credit card, allowing flexible financing options for your auto care needs.
What brands of tires can I purchase at Butler Tires and Wheels?
Butler Tires and Wheels carries major tire brands including Michelin, Cooper, Goodyear, Bridgestone, Firestone, Nexen, Kumho, General, Pirelli, Continental, Toyo, BF Goodrich, Hankook, Dunlop, Falken, Milestar, Nankang, Westlake, Yokohama, Monroe, Centric, Fierce, and Valvoline.
What types of payment options are accepted at Butler Tires and Wheels?
Butler Tires and Wheels accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Financing, Mastercard, and Visa.
What are the regular business hours for Butler Tires and Wheels?
Butler Tires and Wheels is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays.
Can I pick up my order in-store or curbside at Butler Tires and Wheels?
Yes, Butler Tires and Wheels offers both in-store pickup and curbside pickup services for your convenience.
Is Butler Tires and Wheels located near any convenient places where I can grab food or rent a car?
Yes, nearby you can find Pizza Hut and El Torero Mexican Restaurant for food, as well as Enterprise Rent-A-Car if you need a rental vehicle before or after visiting Butler Tires and Wheels.
If I need auto glass services nearby, where can I go near Butler Tires and Wheels?
Nearby auto glass services include Chip's Auto Glass and Lightning Auto Glass, both offering repair and installation services close to Butler Tires and Wheels.