Pilot Travel Center

4.0
2438 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Cartersville, GA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
968 Cassville White Rd, Cartersville, GA
30121, United States

Hours

Reviews

4.0
2,438 reviews
5 stars
1,140
4 stars
623
3 stars
331
2 stars
115
1 star
229

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently reported problems with reserved parking not being honored and a lack of available spaces, especially after dark.

Cleanliness

While some customers praised the cleanliness of the showers, many others complained about dirty restrooms and unclean shower facilities.

Customer Service

Feedback on staff was mixed; some customers appreciated friendly service, while others reported rude or unprofessional behavior from employees.

Food Quality

The food options received mixed reviews, with some customers enjoying their meals while others experienced issues with food quality and service speed.

Shower Wait Times

Many customers expressed frustration over long wait times for showers, often having to wait for extended periods.
  • DP
    Duane Patterson
    3 days ago
    5.0
    I was here and it was very short staffed but both of the Jessica’s that was there was very helpful and did a awesome job with teamwork and they got the job done. One was in Subway back for checking people out and other Jessica was checking people out and back cleaning out the showers With only two people great job ladies.
  • JS
    James Sylvain
    Nov 8, 2025
    5.0
    For it to be late night both cashier Krista and subway employee Madison were both pleasant and upbeat. Great job ladies.
  • TB
    Tigran Bro
    Nov 4, 2025
    1.0
    There are not enough parking spaces for trucks in this area! Drivers park their trucks against the no-parking sign, and other drivers can't access the diesel fuel stations! The shower equipment also needs repairs!
  • BB
    Ben Bayer
    Oct 23, 2025
    1.0
    Twice in a row I have reserved a spot when I knew I would be driving late and both times there was no space for me when I arrived. They DO NOT enforce reserved parking past 10pm. This is the only place in my experience that doesn't.
  • BZ
    bai zeqi
    Oct 13, 2025
    1.0
    This is the worst Pilot ever. I want to know what the management is doing. I paid for parking, but there was no spot available. When I went inside to ask the staff, they told me that after 10 PM, there’s nothing they can do. Everyone, be careful — this place is terrible

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.