Enterprise Rent-A-Car

4.3
626 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cartersville, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cartersville location today.

Location

Enterprise Rent-A-Car
804 Joe Frank Harris Pkwy SE, Cartersville, GA
30120, United States

Hours

Reviews

4.3
626 reviews
5 stars
464
4 stars
55
3 stars
22
2 stars
17
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Deion, Addison, and John.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including receiving cars that smelled bad or had mechanical problems.

Reservation Issues

Multiple customers reported problems with reservations, including unavailability of reserved vehicles and last-minute changes that caused inconvenience.

Overall Experience

While many customers had positive experiences, there were significant complaints about service inconsistencies and communication issues, leading to frustration.
  • JR
    John Redd
    Jan 5, 2026
    4.0
    Service was great, no issues with the reliability of the car, well equipped. Had hoped for an AWD since I was expecting snow but ended up with FWD and the Lord kept the snow at bay. Worked out great.
  • KH
    Kyle Hodge
    Dec 19, 2025
    5.0
    I don’t understand the bad reviews of this place at all….Ive rented from them maybe 20 times this year and they are ALWAYS awesome. Every single staff member is great. The manager, Dion, is fantastic. They’ve got great cars and clean them well. They offer pickup services. I’m 100% a fan.
  • LL
    lynhira
    Dec 14, 2025
    5.0
    The Cartersville Enterprise bar none is the best rental car place I've ever used.
  • CJ
    Crystal Jay
    Dec 10, 2025
    5.0
    New vehicles that matched the luxuries that my own vehicle had. Great staff that are amazingly courteous, respectful and kind. Thank you to everyone that works there
  • MM
    Miss
    Dec 5, 2025
    5.0
    Deion is always so kind and welcoming and goes above and beyond. Addison is very helpful, very informative & does everything to make my experience a breeze. Tyler gave the follow up call to make sure everything went smooth. He was very open to any feedback and was pleasant to speak with. Thanks Addison and Deion for making my experience a breeze and working with me. You guys rock. See you next time.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Cartersville, GA?

Enterprise Rent-A-Car is located at 804 Joe Frank Harris Pkwy SE, Cartersville, GA 30120.

What are the operating hours of Enterprise Rent-A-Car in Cartersville?

Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.