AutoZone Auto Parts

4.2
416 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Joe Frank Harris Pkwy in Cartersville, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cartersville, GA or call us at (770) 382-4211.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
931 Joe Frank Harris Pkwy, Cartersville, GA
30120, United States

Hours

Reviews

4.2
416 reviews
5 stars
261
4 stars
65
3 stars
43
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Arnold, Ruthie, and William, highlighting their willingness to assist with installations and problem-solving.

Mixed Experiences

While some customers reported excellent service, others experienced issues with rude staff, unprofessional behavior, and difficulty in obtaining the correct parts.

Product Availability

Several reviews indicated that the store often has the necessary parts in stock, but there were complaints about inconsistent availability and the need to visit other locations.

Store Management

Feedback included concerns about management practices, with some customers noting unprofessional behavior from managers that negatively impacted their experience.
  • MM
    Mike
    Dec 24, 2025
    1.0
    DO NOT ASK FOR HELP!! Know what you need before you go. Their words not mine "We are not mechanics just salesmen" I was having trouble getting my 2019 truck to start and I just bought the battery earlier this year from them. He tested the battery and said it was good so I asked if maybe it was the starter. we checked a few fuses and the employee then suggested we try a different battery. so I bought a new one, we hooked it up and still the same problem. I then said ok, we have established the battery is not the problem can we take this new battery inside and get the starter like I originally suggested and he said, no we can't take the battery back it has been installed. I then had to argue with him and the manager to get my refund. I then drove right next door to Advanced Auto and they help me get the parts I needed.
  • BD
    Berto Diaz
    Nov 23, 2025
    5.0
    Muy buena
  • SS
    Stephanie
    Sep 9, 2025
    5.0
    Arnold was very helpful. Easy going great attitude. Helped with my battery was a lifesaver! Definitely made the situation less stressful
  • LG
    Larry Green
    Sep 8, 2025
    5.0
    My wife and I are senior citizens so when we visit a retail location we are wary because of past situations. We visited your location for battery issues. Arnold was working the counter and immediately came to us and asked how he could help. He discovered the battery had gone bad. Arnold replaced the battery and checked all the other electrical components. He was very professional and pleasant and you could tell he takes pride in his work. Arnold made us feel very comfortable and confident he cared about his customers. It's sad, but the truth is in today's society it's hard to find an Arnold in the work place especially if your a senior citizen.
  • ST
    Shelby Thomas
    Aug 27, 2025
    5.0
    William Abbott is awesome he helps you anyway he can and dose his best to please you as a customer he is a awesome guy the bomb the best I have seen in auto zone in a long time keep up the awesome work william

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Cartersville, GA?

AutoZone in Cartersville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, they provide in-store pickup, curbside pickup, and same-day delivery services for your convenience.