Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Joe Frank Harris Pkwy in Cartersville, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cartersville, GA or call us at (770) 382-4211.
Many customers praised the helpfulness and professionalism of staff members like Arnold, Ruthie, and William, highlighting their willingness to assist with installations and problem-solving.
Mixed Experiences
While some customers reported excellent service, others experienced issues with rude staff, unprofessional behavior, and difficulty in obtaining the correct parts.
Product Availability
Several reviews indicated that the store often has the necessary parts in stock, but there were complaints about inconsistent availability and the need to visit other locations.
Store Management
Feedback included concerns about management practices, with some customers noting unprofessional behavior from managers that negatively impacted their experience.
MM
Mike
Dec 24, 2025
1.0
DO NOT ASK FOR HELP!! Know what you need before you go. Their words not mine "We are not mechanics just salesmen" I was having trouble getting my 2019 truck to start and I just bought the battery earlier this year from them. He tested the battery and said it was good so I asked if maybe it was the starter. we checked a few fuses and the employee then suggested we try a different battery. so I bought a new one, we hooked it up and still the same problem. I then said ok, we have established the battery is not the problem can we take this new battery inside and get the starter like I originally suggested and he said, no we can't take the battery back it has been installed. I then had to argue with him and the manager to get my refund. I then drove right next door to Advanced Auto and they help me get the parts I needed.
BD
Berto Diaz
Nov 23, 2025
5.0
Muy buena
SS
Stephanie
Sep 9, 2025
5.0
Arnold was very helpful. Easy going great attitude. Helped with my battery was a lifesaver! Definitely made the situation less stressful
LG
Larry Green
Sep 8, 2025
5.0
My wife and I are senior citizens so when we visit a retail location we are wary because of past situations. We visited your location for battery issues. Arnold was working the counter and immediately came to us and asked how he could help. He discovered the battery had gone bad. Arnold replaced the battery and checked all the other electrical components. He was very professional and pleasant and you could tell he takes pride in his work. Arnold made us feel very comfortable and confident he cared about his customers. It's sad, but the truth is in today's society it's hard to find an Arnold in the work place especially if your a senior citizen.
ST
Shelby Thomas
Aug 27, 2025
5.0
William Abbott is awesome he helps you anyway he can and dose his best to please you as a customer he is a awesome guy the bomb the best I have seen in auto zone in a long time keep up the awesome work william
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Cartersville, GA?
AutoZone in Cartersville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of auto products can I find at AutoZone Auto Parts on Joe Frank Harris Pkwy?
You can find a variety of auto parts including brake pads, car batteries, car accessories, aftermarket parts, and products from brands like Duralast, Bosch, ACDelco, and Valvoline.
What is the contact information for AutoZone Auto Parts in Cartersville?
You can reach AutoZone at (770) 382-4211 or email customer.service@autozone.com for inquiries.
Where is AutoZone Auto Parts located in Cartersville?
AutoZone is located at 931 Joe Frank Harris Parkway, Cartersville, GA 30120, United States.
Are there any family-friendly restaurants near AutoZone Auto Parts?
Yes, nearby you can visit Dairy Queen for ice cream and casual dining, King Pizzeria for pizza, and Morgan Rae's for American cuisine.
If I am at AutoZone Auto Parts, where can I find automotive repair services nearby?
Meineke Car Care Center is close by, offering tire and automotive repair services for your convenience.
Are there any health services close to AutoZone Auto Parts?
Yes, MinuteClinic at CVS and Blood Assurance are nearby for walk-in medical care and blood donation services.
Can customers at AutoZone benefit from nearby courier or shipping services?
Yes, there are UPS Access Point locations nearby for courier, delivery, and shipping services, which can be convenient if you need to send or receive packages while at AutoZone.
What special services does AutoZone Auto Parts provide to compete with local automotive stores?
They offer tool rental services, auto tune-up, brake shop services, and have a wide selection of brands and parts to meet various auto needs.