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Advance Auto Parts

4.2
(330 reviews)

Business Details

774 West Ave, Cartersville, GA
30120, United States
(678) 721-4152
https://stores.advanceautoparts.com/ga/cartersville/774-west-ave

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 774 West Ave in Cartersville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
774 West Ave, Cartersville, GA
30120, United States

Hours

Reviews

4.2
330 reviews
5 stars
194
4 stars
63
3 stars
36
2 stars
14
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for rudeness and lack of assistance.

Staff Knowledge

Many customers noted that staff members are generally knowledgeable and able to assist with finding the right parts.

Store Experience

The store is often described as clean and well-stocked, contributing to a positive shopping experience for many customers.

Inconsistency

There are reports of inconsistent service quality, with some customers experiencing long wait times or unhelpful interactions.
  • NA
    Natashia Ayers
    6 days ago
    5.0
    Went in to get a spark plug was greeted by Fry he helped me in a timely manner he also took his time out to come help fix another issue I was having and went beyond the normal expectations to help. He fixed me up and I was on my way. Not to mention everyone in this store was very nice and polite thank you again !
  • GW
    Gordon Wilson
    Feb 10, 2026
    5.0
    The people are nice and very helpful
  • EF
    Er F
    Feb 9, 2026
    1.0
    Ryan the GM at this location is a joke. I purchased brakes and he guaranteed as the store manage they would be right, I got to my mechanic and they were wrong. I tried to go return the brakes and asked for Ryan the GM specifically and I waited for 40 minutes for him not to show his face. This wasn’t great for customer service since he, the GM, guaranteed I had the right product after discussing several times how that location has burned me a couple times before. From the vibe I was getting from the employees this happens a lot with him and he seems to not be respected because of his customer service skills.
  • CC
    covaelite
    Jan 20, 2026
    5.0
    I went in yesterday to discuss getting a battery replacement. Ryan the store manager was very helpful and offered to help with the install as well. I am out of town but I told him i'd come by and give him my business later. Well, the next day, I had discovered my truck had way more issues than I thought: light spark knock, and over a quart of fuel in the engine just after 2500 miles since the last change. I went back, got my oil bundles, bought a oil drain pan, filters, and went to work in the parking lot. Fry was the employee to help me out with diagnosing the noises from the spark knock. I bought a higher viscocity oil. He helped me with the tools they could lend and I had to purchase some myself. Fry confirmed along with me the engine sounded much better. After my oil change, I went ahead and purchased a replacement battery. Ryan came out and replaced it for me quickly. I only go to advanced auto parts and rock auto for repairs and maintenance and this store has a great staff. Thank you so much for helping me out.
  • TM
    Timothy Moss
    Oct 31, 2025
    5.0
    They usually have the parts I need in stock. My go to store

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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