Advance Auto Parts

4.0
375 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1444 Joe Frank Harris Pkwy SE in Cartersville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1444 Joe Frank Harris Pkwy SE, Cartersville, GA
30120, United States

Hours

Reviews

4.0
374 reviews
5 stars
193
4 stars
90
3 stars
39
2 stars
17
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude and unhelpful.

Product Availability

Many customers appreciate that the store usually has the parts they need in stock, but there are complaints about items being out of stock or not available.

Staff Knowledge

There are positive remarks about knowledgeable staff, but several reviews indicate a lack of automotive knowledge among some employees.

Store Experience

Customers have reported both positive and negative experiences regarding the store environment, with some noting slow service and lack of acknowledgment from staff.

Management Response

Some customers noted that management was responsive to complaints, which improved their overall experience.
  • SD
    Sabelle duffy
    1 day ago
    5.0
    Lisa was so amazing and funny. Great customer service and for straight to the point. She showed us everything she was doing and was just all around great. She definitely needs a raise :)
  • GJ
    grace johnson
    Oct 11, 2025
    5.0
    kerri was so great on service she really brings a smile to a customers face
  • KS
    Kara Staffieri
    Aug 31, 2025
    5.0
    I wanted to share an amazing praise for Ms. Lisa at the 1444 Joe Frank Harris Pkwy SE, Cartersville, GA 30120 location. She was absolutely wonderful, great customer service, so personable, and put up with my dad's jokes! I truly appreciate the time and effort she put into us and all the knowledgeable help she gave!! Advanced Auto is very lucky to have her, I hope to see a good raise/promotion in her future!! :)
  • CA
    Curtis Awtrey
    Sep 7, 2024
    3.0
    Didn’t have what I needed.
  • JR
    Janet Royston
    Jan 24, 2023
    5.0
    Great service!!!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*