Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Trustworthiness
The business is frequently described as honest and reliable, with customers feeling confident in the recommendations and services provided.
Service Speed
While many reviews noted quick turnaround times, some customers experienced lengthy waits for service, particularly during busy periods.
Pricing Concerns
Several reviews mentioned concerns about pricing, with some customers feeling that they were overcharged or that the services were expensive.
Quality of Work
Overall, customers reported satisfaction with the quality of work performed, although there were isolated incidents of dissatisfaction regarding specific services.
TS
Tomahawkin Sucka
Feb 16, 2026
3.0
Been using Goodyear for many years for oil changes and cant really complain except the wait time is usually 2 hours or more. I just don't have time to waste like that so ill have to find another place to get my oil changed
BL
Beautiful Life
Jan 12, 2026
5.0
By far, some of the most honest respected mechanics around Carrollton. I have never not taken something to them and they not fix it. always a quick turnaround. it’s really hard to find an honest mechanic and I totally trust this place 100%. The mechanics there are good good people.
KG
King Gorilla
Jan 8, 2026
5.0
Great mechanics
Great service
Quick turnaround
WB
Whitney Baldizon
Jan 3, 2026
5.0
We take our vehicles to this location all the time. Very honest, hard working, great people! We trust them and their recommendations anytime we come in.
SB
shyanne busby
Dec 27, 2025
5.0
I have been coming to this Goodyear location for the past seven years, and I truly cannot say enough good things about them. Mr. Sammy, Eugene, Mr. Tim, and Mr. Jerry are all absolutely amazing. From day one, they have treated me with respect, patience, and honesty. They are always willing to check my car at any moment, answer my questions, and even take the time to explain things so I can learn and better understand what’s going on with my vehicle. I have never once been met with rudeness or brushed off, which says a lot in this industry.
What really sets this team apart is their consistency and integrity. Their pricing has always been reasonable, clearly explained, and fair, and there has never been a time my car left without a clear answer or a real solution. I am now on my second vehicle, and they take care of me with the same care and attention they did when I first walked in seven years ago. That kind of trust and reliability is rare, and it’s why I will continue to come here and recommend them to anyone looking for honest, knowledgeable, and genuinely caring service.
Down to the point where I’ve done my own repairs and I’m currently getting them to service a different repair and they still took the time to go back behind me and check my own repair which was needed because the repair I did was not fully done.