Express Oil Change & Tire Engineers

4.6
616 reviews

About

Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Carrollton today.

Location

Express Oil Change & Tire Engineers
12 Ford Way, Carrollton, GA
30116, United States

Hours

Reviews

4.6
616 reviews
5 stars
514
4 stars
46
3 stars
20
2 stars
9
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, knowledgeable, and helpful, with several customers highlighting specific employees like Wesley and David for their exceptional service.

Efficiency

Many reviews mention quick service, with customers frequently noting fast oil changes and minimal wait times.

Pricing Concerns

Some customers expressed dissatisfaction with pricing discrepancies, particularly regarding quoted prices versus final bills.

Overall Experience

The majority of customers report positive experiences, often returning for repeat services and recommending the business to others.

Professionalism

Technicians are frequently praised for their professionalism and thoroughness in explaining services and addressing customer concerns.
  • LL
    LSCTV
    1 day ago
    5.0
    I’ve been coming to Express Oil Change since I was a kid in the early 2000s. My mom and I went to the one by Home Depot back in those days. Out of all those years I’ve never been in and out in 10 minutes, lol! The guys in 3 car oil change bay are always cool. Now, the guys in the back that do mechanical and tire work, aren’t so cool. Idk if they’re under more stress or what. Other than that I’ve never had issues with these guys. Even though “10 minute oil change” always ends up being 60 minutes (dang near) I’ll continue to come. Just plan your day accordingly. The lines are always long and they’re always busy! I must say business is BOOMING! Oh yeah, they almost always have online coupons! On this visit I used a “$26 off oil change” coupon I found on a Facebook ad.
  • MB
    Monique Brown
    2 days ago
    5.0
    I’ve been coming to Express Auto Change & Tire Engineers for about seven years now, and they have never once disappointed me. Every single visit, the team goes above and beyond to make sure I’m taken care of. They’re always helpful, honest, and extremely professional. Wesley, especially, always makes sure I have everything I need. His customer service is top-tier, and he truly looks out for his customers. Whether I’m here for an oil change or anything else, I always leave feeling confident and taken care of. It’s rare to find a place that’s this consistent, trustworthy, and dependable. I have nothing but good things to say about them. Highly recommend!
  • BB
    B B
    Nov 13, 2025
    5.0
    This review is for the routine oil change and service I got yesterday from Joshua. He was very professional and nice. Noticed my tires were in need of replacing and took the time to print several pages of quotes to compare. Put air in my tires anyway and I was very appreciative because nobody offers that service anymore. Took his time to go over all services and recommendations needed. Wasn’t pushy but honestly concerned I was riding around with a very dirty air filter. Nice to have service that was very professional. Express Tire and Auto, please remember Joshua when it’s time for review and a raise.
  • JC
    Jill Carroll
    Nov 11, 2025
    5.0
    Joshua and team were fantastic! Thorough, kind, quick and professional! I came on Veteran’s Day and got the $20 discount, got to thank Joshua for his service to our country and enjoy a few laughs while getting my car serviced. It doesn’t get any better than this! Highly recommend!
  • AB
    Amy Brown
    Nov 7, 2025
    5.0
    I had an outstanding experience at Express Oil Change! I arrived without an appointment on a Friday afternoon to get my daughter’s tire plugged. I asked how long it would take, and Wesley told me they’d have it done in 15–20 minutes. True to his word, Wesley brought the car around within the promised time, giving me just enough time to return my daughter’s car, grab mine, and still make it to my 4:30 appointment. This is the second time Wesley has helped me within the past week or two, and both times he has been incredibly pleasant, professional, and genuinely helpful. His customer service is exceptional, and experiences like this are exactly why I continue to come back. Highly recommend!

Frequently Asked Questions About Express Oil Change & Tire Engineers

What services does Express Oil Change & Tire Engineers in Carrollton offer?

They offer oil changes, tire services, brakes, wheel alignment, battery replacement, vehicle maintenance, and more.

What are the operating hours for Express Oil Change & Tire Engineers in Carrollton?

They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.