Enterprise Rent-A-Car

4.2
543 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Carrollton, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Carrollton location today.

Location

Enterprise Rent-A-Car
1115 Bankhead Hwy, Carrollton, GA
30117, United States

Hours

Reviews

4.2
543 reviews
5 stars
380
4 stars
52
3 stars
35
2 stars
17
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and professional, with many customers appreciating their willingness to assist and resolve issues.

Vehicle Condition

Several reviews mention issues with vehicle cleanliness and odors, particularly smoke smells, indicating a need for better vehicle maintenance.

Reservation Issues

Customers reported problems with vehicle availability and reservation fulfillment, including receiving different vehicles than expected and long wait times.

Mixed Experiences

While many customers had positive experiences, there are notable complaints about poor service and unprofessional behavior from some staff members.
  • MJ
    Matthew Jeffery
    5 days ago
    5.0
    Extremely Satisfied with the service I received there would definitely recommend
  • DL
    Donald Lewis
    Jan 1, 2026
    5.0
    Excellent customer service from check in to check out (seamless) and fast.
  • JS
    J Skipper
    Dec 21, 2025
    4.0
    Even though they gave me a defective car.The customer service try to make up for it which I do appreciate
  • AS
    Auto Sales
    Dec 20, 2025
    1.0
    Terrible service, she acts like she owns the cars and talks to you however she wants. They should change the staff.
  • KW
    Kristen Walden
    Dec 6, 2025
    4.0
    I recently rented a car from the Enterprise in Carrollton, GA. The staff were phenomenal to me. They were polite, helpful and seemed to be in the best mood. The only reason I give 5 stars is that the vehicle I rented smelled like smoke. They sprayed air freshener over the smell, but it still smelled like smoke. I am not a smoker, so this is not a pleasant smell to me.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Carrollton, GA?

Enterprise Rent-A-Car is located at 1115 Bankhead Hwy, Carrollton, GA 30117.

What are the operating hours of Enterprise Rent-A-Car in Carrollton?

The location is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 2 PM, and Sunday from 9 AM to 1 PM.