Enterprise Rent-A-Car

4.2
532 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Carrollton, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Carrollton location today.

Location

Enterprise Rent-A-Car
1115 Bankhead Hwy, Carrollton, GA
30117, United States

Hours

Reviews

4.2
532 reviews
5 stars
373
4 stars
49
3 stars
35
2 stars
17
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including strong odors and unclean interiors.

Rental Process

Customers appreciated the quick and efficient rental process, although some experienced long wait times and miscommunication regarding vehicle availability.

Corporate Issues

There were complaints about corporate policies, including unexpected charges and deposit requirements, leading to frustration among customers.

Mixed Experiences

While many had positive experiences, some customers reported significant dissatisfaction with service quality and vehicle issues, indicating inconsistency in customer experiences.
  • TT
    Tiffini
    Nov 17, 2025
    1.0
    Don’t go here!!!! I reserved a suv about 2 weeks ago. I go to get suv today - at my scheduled time. I’m told “we don’t have a vehicle for you” after the girl told me “let me show you your options”, This is complete BS!!! They have about 13 cars sitting on their lot & they tell me “they all have recalls”. Oh-by the way whoever I spoke to on the phone couldn’t answer a question. If I could give you a negative review - I would. Pathetic company..
  • TP
    Tena Phillips
    Nov 9, 2025
    5.0
    What started out as insurance claim rental pit me in a compact called spoke with Brandon he went above and beyond to fix the experience for me . Got me in something way more comfortable was a great experience working with him. Thank you Brandon for stepping up and going beyond to making this situation better .💯❣️❣️❣️ .
  • JL
    John Locke
    Oct 18, 2025
    5.0
    Everything was easy and didn’t take over 30 out the door and on my way!
  • SG
    Stefany Montes (Gamer_Gal_97)
    Oct 4, 2025
    1.0
    The people there was REALLY NICE but BE WARNED that they'll CHARGE YOU $300 for a deposit even when the total says different. Doesn't matter where you signed up to rent a car at, third party or not, they will charge you $300. Even if it's just for a day to borrow it. Apparently, it's in the lease in a "VERY SMALL PRINT, WHERE YOU CANT SEE IT." Like I said, very great employees 10/4/25 very bad corporate. "Thanks" for making me waste my time visiting.
  • PP
    Precious Pieces
    Sep 30, 2025
    1.0
    As an enterprise plus member for 20 plus years, I can see and feel a difference with the new crowd. I went to the Carrollton location on 9/13/25 and did not feel my usual friendly welcome. I then learned the lovely manager Allen had been moved. The new assistant manager Brandon needs training on Customer Service, as a TOP business owner myself, he would NOT be at the front line. I met him at the Villa Rica location and thought he was a new employee so I brushed it off. I have since learned, I am not the only person in our area who feels this way. Allen PLEASE come back, MS.PAGE misses your friendliness, customer service, and smile! 😢

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Carrollton, GA?

Enterprise Rent-A-Car is located at 1115 Bankhead Hwy, Carrollton, GA 30117.

What are the operating hours of Enterprise Rent-A-Car in Carrollton?

The location is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 2 PM, and Sunday from 9 AM to 1 PM.