AutoZone Auto Parts

4.3
347 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Bankhead Hwy in Carrollton, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Carrollton, GA or call us at (770) 832-8710.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
623 Bankhead Hwy, Carrollton, GA
30117, United States

Hours

Reviews

4.3
347 reviews
5 stars
204
4 stars
82
3 stars
35
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for being rude or unhelpful.

Store Cleanliness

Customers noted significant improvements in store cleanliness and organization, particularly under new management.

Product Availability

Generally, customers found that the store had the parts they needed, although there were occasional issues with stock and order fulfillment.

Staff Knowledge

While many staff members are described as knowledgeable and helpful, there are reports of some employees lacking product knowledge.

Pricing

Customers appreciate the competitive pricing and value offered compared to other auto parts stores.
  • BT
    Bob Tuggle
    Nov 8, 2025
    5.0
    Tony was a great help with testing and replacing a battery; and spotty showers did not slow him down. Tony and the team at AutoZone know their stuff, and how to care for the customer.
  • RE
    Rena Ellis
    Oct 8, 2025
    2.0
    $170.00 for a car battery, their cheapest one. LOL
  • SS
    Scott Stinchcomb
    Oct 6, 2025
    4.0
    Normally good responsive service, but today it was less than acceptable. I placed an online order the night before and stopped by the next day around noon to see if the order was ready to pick up. Lots of talk about how the order hadn't been pulled when they had all day to do it, but they didn't have all the correct parts in stock (web pages fault also). Communication is key to customer service. This was far from that. I finally decided to leave after asking if my order isn't ready, I'll come back later. Why would they have not simply told me order wasn't ready when I asked instead of a bunch of behind the counter talk about who didn't do what? Come on guys, grow up and do your job, and stop laughing it off in front of a customer when that job hasn't been done.
  • JC
    Jennifer Cuthbertson
    Sep 3, 2025
    5.0
    I had a great experience just now. I’ve been married for 32 years and never had to deal with car issues. Today I was 2 hours away from home and my oil light came on. I had no idea how to check my oil. That’s bad, I know! Anyway, the store manager, Rebecca, helped me with the whole thing. Now I can get back on the road and head for home. Thanks Rebecca!
  • BD
    Brittney Davidson
    Aug 20, 2025
    5.0
    Not sure what they did differently but store looks absolutely amazing. And not to mention the customer service is so much better and friendlier. Rebecca and Colin went above and beyond to help me get what I needed.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Carrollton, GA is open from 8:00 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on Sundays?

Yes, the store is open on Sundays from 8:30 AM to 8:00 PM.