AutoZone Auto Parts

4.3
349 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Bankhead Hwy in Carrollton, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Carrollton, GA or call us at (770) 832-8710.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
623 Bankhead Hwy, Carrollton, GA
30117, United States

Hours

Reviews

4.3
349 reviews
5 stars
205
4 stars
82
3 stars
36
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Store Condition

Customers noted significant improvements in store cleanliness and organization, particularly under new management.

Order Fulfillment Issues

Several reviews highlighted problems with order readiness and communication regarding stock availability, leading to frustration among customers.

Mixed Experiences

While many customers had positive interactions, some reported rude or unhelpful staff, indicating inconsistency in service quality.

Value for Money

Customers appreciated the competitive pricing and value, often comparing favorably to other auto parts stores.
  • BT
    Bob Tuggle
    Nov 8, 2025
    5.0
    Tony was a great help with testing and replacing a battery; and spotty showers did not slow him down. Tony and the team at AutoZone know their stuff, and how to care for the customer.
  • RE
    Rena Ellis
    Oct 8, 2025
    2.0
    $170.00 for a car battery, their cheapest one. LOL
  • SS
    Scott Stinchcomb
    Oct 6, 2025
    4.0
    Normally good responsive service, but today it was less than acceptable. I placed an online order the night before and stopped by the next day around noon to see if the order was ready to pick up. Lots of talk about how the order hadn't been pulled when they had all day to do it, but they didn't have all the correct parts in stock (web pages fault also). Communication is key to customer service. This was far from that. I finally decided to leave after asking if my order isn't ready, I'll come back later. Why would they have not simply told me order wasn't ready when I asked instead of a bunch of behind the counter talk about who didn't do what? Come on guys, grow up and do your job, and stop laughing it off in front of a customer when that job hasn't been done.
  • JC
    Jennifer Cuthbertson
    Sep 3, 2025
    5.0
    I had a great experience just now. I’ve been married for 32 years and never had to deal with car issues. Today I was 2 hours away from home and my oil light came on. I had no idea how to check my oil. That’s bad, I know! Anyway, the store manager, Rebecca, helped me with the whole thing. Now I can get back on the road and head for home. Thanks Rebecca!
  • BD
    Brittney Davidson
    Aug 20, 2025
    5.0
    Not sure what they did differently but store looks absolutely amazing. And not to mention the customer service is so much better and friendlier. Rebecca and Colin went above and beyond to help me get what I needed.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Carrollton, GA is open from 8:00 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on Sundays?

Yes, the store is open on Sundays from 8:30 AM to 8:00 PM.