Pilot Travel Center

3.8
1518 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Carnesville, GA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
11156 GA-106, Carnesville, GA
30521, United States

Hours

Reviews

3.8
1,518 reviews
5 stars
640
4 stars
386
3 stars
207
2 stars
94
1 star
191

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted issues with cleanliness, particularly in the bathrooms and shower facilities, with many customers describing them as dirty and in need of deep cleaning.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their friendliness and helpfulness, others were criticized for being disrespectful and unhelpful.

Shower Facilities

Many customers reported that the shower facilities were either closed for renovations or in poor condition, with complaints about mold and lack of cleanliness.

Parking Availability

Several reviews noted that the parking area was spacious and available, which was a positive aspect for many customers.

Food Options

While some customers enjoyed the food options available, particularly at Wendy's and Dunkin', others reported issues with food quality and availability.
  • CC
    Cynthia
    Jan 1, 2026
    1.0
    Showers are not clean. After a long day of driving, some of us drivers are looking forward to a nice hot and clean shower. The shower rooms are large which is nice. But it's like they don't get cleaned at all. My co driver and I stopped here New Year's Day about 6am to grab a shower before keeping it moving. His was equally as dirty as mine. Spit up toothpaste stuck to the sink, pubic hair on the toilet seat, toilet bowl is dirty, trash can under the sink has trash, socks, feminine pad etc in it. Just overall disgusting. Look I get it, cleaning up after other people really sucks, but if it's part of your job....just do your job. Adding this Pilot to the places to avoid unfortunely. This complaint may seems small to some folks, but as a female driver I want a clean shower. I don't expect perfection.
  • CW
    Cary Williamson
    Dec 26, 2025
    1.0
    Tried THREE pumps, none of them registered my card. Kind of worried my card was skimmed, so I’m keeping an eye on my bank app. If you’re in a rush and don’t have time to wait in a long line inside to prepay just go across the street to BP where everything seems to be in working order. Very frustrating.
  • AK
    Anthony Kilian
    Nov 30, 2025
    4.0
    Pretty good place got food and fuel could be a little cleaner
  • BQ
    Bismark Quintero
    Nov 30, 2025
    5.0
    Mi evaluación en cuanto a shower -parking -personal En domingo 5 de la tarde El lugar es grande a mi parecer Y hay bastantes parking 🅿️ De los gratis y de los de reserva Cómo 25 parking 🅿️ libres Maravilloso 😻 Te lo recomiendo
  • CD
    clarence deshazier
    Nov 18, 2025
    1.0
    Yes the white man at this location was very disrespectful cursing out myself and another customer lieing first saying showers were out of order then started saying they're not out of order but he's working by himself when there were another employee here along with him he kept stating that he's the manager and he doesn't have to clean the showers if he doesn't want to and last not least he was sitting in his car all night look like most of the night playing and texting on his phone us drivers work way too hard out here to be treated in such a manner he's treating pilot customers

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.