Pilot Travel Center

4.1
2231 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Byron, GA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2965 Highway 247C, Byron, GA
31008, United States

Hours

Reviews

4.1
2,231 reviews
5 stars
1,089
4 stars
598
3 stars
302
2 stars
84
1 star
158

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendly and helpful staff, there were also reports of unprofessional behavior from some employees.

Cleanliness

The facility, including bathrooms and showers, received mixed reviews; some praised cleanliness while others reported dirty conditions.

Stock Availability

Customers frequently noted issues with stock availability, particularly for food and drink items.

Parking Issues

Parking was a common concern, with complaints about limited availability and difficulties maneuvering large vehicles.

Food Quality

The attached Arby's received negative feedback regarding food quality and service, contrasting with positive remarks about the Pilot store itself.
  • CJ
    Carol Johnston
    2 days ago
    5.0
    Just stopped in Arby's at this Pilot Station exit 146 Hwy 475. Fast, efficient, friendly service. Clean restroom. Google Maps has this as a Steak n Shake, but it's Arbys.
  • SS
    Satnam Singh
    Jan 2, 2026
    4.0
    Pretty good shower pressure but shower kind of some some issues
  • KG
    Kenneth Gleason
    Dec 15, 2025
    2.0
    Staff friendly but every where we looked was out of stock creamer for coffee out variety of hostess donuts out of stock nothing in warming for breakfast sandwiches can’t sell what you don’t have in store might try ordering stock?
  • JJ
    Jessica
    Nov 6, 2025
    1.0
    Very unprofessional and violated my rights while I was there very rude staff member just one. Will never come back to this location.
  • MD
    Marva Dash
    Nov 6, 2025
    5.0
    Arby”s in pilot truck stop! Fatima is amazing employee, very professional, very nice, very sweet to the customers! Hard working! Also smiles why doing her job, very positive attitude. “I know amazing workers” when I meet them,Fatima is also need a higher position and a raise. Very clean environment” food was amazing

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.