Pilot Travel Center

4.1
2228 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Byron, GA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2965 Highway 247C, Byron, GA
31008, United States

Hours

Reviews

4.1
2,228 reviews
5 stars
1,088
4 stars
597
3 stars
302
2 stars
83
1 star
158

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the bathrooms and showers, although some reported issues with specific showers being dirty or not functioning.

Customer Service

Staff were frequently described as friendly and helpful, with specific employees receiving commendations for their exceptional service.

Parking Issues

Several reviews highlighted problems with parking availability, including reserved spots not being honored and difficulties maneuvering large vehicles.

Food Quality

While the Pilot store received positive remarks, the attached Arby's faced criticism for poor service and food quality.

Shower Availability

There were complaints about showers being out of service or not cleaned properly, leading to frustration among customers.
  • JJ
    Jessica
    Nov 6, 2025
    1.0
    Very unprofessional and violated my rights while I was there very rude staff member just one. Will never come back to this location.
  • MD
    Marva Dash
    Nov 6, 2025
    5.0
    Arby”s in pilot truck stop! Fatima is amazing employee, very professional, very nice, very sweet to the customers! Hard working! Also smiles why doing her job, very positive attitude. “I know amazing workers” when I meet them,Fatima is also need a higher position and a raise. Very clean environment” food was amazing
  • AV
    Ariel Viton
    Oct 19, 2025
    1.0
    I'm waiting for a bathroom ready for me to take a shower, and there are 6 dirty bathrooms and no one to clean them. I've been here waiting alone for an hour to take a shower, and no one appears to clean the bathrooms. Lack of respect in this pilot.
  • KH
    Kendra Hancock
    Oct 5, 2025
    5.0
    Great!!
  • AB
    Aleksandr Bezhenar
    Sep 28, 2025
    5.0
    Good place, good staff, stopped, filled up, and decided to spend the night so I could take a shower in the morning and continue on (thanks for the overnight stay and rest)

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.