Enterprise Rent-A-Car

4.2
651 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Buford, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Buford location today.

Location

Enterprise Rent-A-Car
3550 S Bogan Rd, Buford, GA
30519, United States

Hours

Reviews

4.2
651 reviews
5 stars
476
4 stars
50
3 stars
15
2 stars
22
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the staff for being friendly and accommodating, several reviews highlighted poor service experiences, particularly with management.

Vehicle Availability

Numerous customers reported issues with vehicle availability despite having reservations, leading to frustration and disappointment.

Cleanliness and Condition

Some customers noted that vehicles were not clean upon pickup, with specific complaints about the condition of the cars.

Efficiency

Many reviews mentioned quick and efficient service, with positive remarks about the ease of the rental process.
  • YL
    YMD Lee
    3 days ago
    5.0
    Great customer service at this location. Would recommend. Manager,assistant manager and sales. Excellent service
  • AC
    Anthony Corrow
    Dec 27, 2025
    5.0
    Location has great service
  • QC
    Quanna CmeMoore
    Dec 26, 2025
    1.0
    If I could give this particular location ZERO stars I most definitely would. I reserved a minivan for 12/26/25, called on 12/24/25 to CONFIRM that my rental would be available (as sometimes in the past you get there and they'd have no rental available) So I madr to call.and confirm to avoid this issue. So I get there 12/26, give my name and he the "manager" said we tried to reach you and we dont have a minivan available. 👀👀 UH?? What do you mean you dont have one available? I called to confirm you would. He rudely replies "well it's nothing I can do. The people who have it called and said they'd be extending their contract!" My heart just fell into my chest because this is a trip to Disney I've planned for months and he couldn't have cared less. This is thee worst Enterprise ever. If the manager....the leader has no control how cam the employee he manages. Disgusting. Just horrible customer service and no care in the world if they dont have your rental you reserved on hand. Horrible. Never rent from this location. NEVER!!
  • LH
    LaShon Hunt
    Dec 2, 2025
    5.0
    We usually avoid the S.Bogan location and choose Sugar Hill, because we have had less then pleasing customer service in the past. But this time the entire staff was pleasant, courteous, and accommodating. I even got ill on our way home so we had to drop the vehicle off a bit later and they were more than understanding. We will definitely rent from Enterprise and this location again. Thank you Natalie, Derrick and Lashuwn (middle name)!
  • TC
    Tomas Cruz
    Dec 1, 2025
    1.0
    Woman with Blonde Hair didn’t catch her name but she was no help if there was a way for me to give yall a 0 star i would yall need better customer service

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Buford, GA?

Enterprise Rent-A-Car is located at 3550 S Bogan Rd, Buford, GA 30519.

What are the operating hours of Enterprise Rent-A-Car in Buford?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.