Advance Auto Parts

4.3
284 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4955 Lanier Islands Pkwy in Buford offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4955 Lanier Islands Pkwy, Buford, GA
30518, United States

Hours

Reviews

4.3
284 reviews
5 stars
184
4 stars
53
3 stars
19
2 stars
10
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.

Staff Knowledge

Many customers noted that staff members are knowledgeable about products and provide valuable assistance, although there were instances of staff lacking expertise.

Store Environment

The store is generally described as clean and well-organized, but some customers reported issues with long wait times and inadequate staffing.

Product Availability

Customers appreciated the variety of auto parts available, but there were complaints about receiving incorrect parts or difficulty in finding specific items.

Positive Experiences

Several reviews highlighted exceptional service from specific employees, leading to memorable and positive shopping experiences.
  • AA
    Anthony
    Nov 4, 2025
    5.0
    Very amazing location
  • SR
    Shannon Ruckart
    Aug 17, 2025
    5.0
    Erica was wonderful
  • KR
    Kristi Robertson
    Aug 2, 2025
    1.0
    Stopped in today to purchase wiper blades for my husbands truck. They’re difficult to get off and back on and staff refused to assist when asked because “it’s drizzling rain.” Returned the wiper blades and went to another auto parts store who were more than willing to help change out the blades. This was my first and last experience with this particular Advance. I went here other Advance stores have always been very helpful but this one isn’t and the staff was very unconcerned that I returned the wiper blades because I couldn’t get them on.
  • EC
    Edwin Cueva
    Jul 29, 2025
    5.0
    I don’t usually leave reviews, but this experience is definitely worth sharing. I’ve been coming to this Advance Auto Parts location for a while now, and every visit has been a positive one. The employees are always friendly and willing to help—but this particular experience truly went above and beyond. I stopped by to replace my old car battery. One of the employees (I didn’t catch his name) began helping me out. As he was installing the new battery, I noticed he went inside and brought out Axel Martinez. I assumed he needed a supervisor’s help with something. As they worked together, I saw they were having trouble unscrewing a part. During the process, a piece near the terminal broke due to rust. Axel pointed it out and explained the situation to me. What impressed me most is what happened next: Axel didn’t brush it off or try to shift the blame. Instead, he took full responsibility and immediately told me, “We need to be responsible for this.” He then personally apologized and told me he would replace the damaged part himself. That level of honesty and accountability is rare these days. I work for a large corporation and constantly see people cutting corners, avoiding responsibility, or saying “that’s not my job.” Axel Martinez did the complete opposite—he took initiative, led by example, and showed true integrity. He could’ve easily said, “This happened because of the rust—you should’ve replaced it earlier,” but he didn’t. He genuinely wanted to help. I hope Advance Auto Parts reads this and recognizes Axel for his outstanding service. Whether it’s a raise, a promotion, or even just a formal acknowledgment, he truly deserves it. Thank you, Axel Martinez, for your professionalism and kindness. You made a frustrating situation a positive and memorable one.
  • EE
    eq6222
    Jun 25, 2025
    5.0
    Good variety of auto parts. They accept used motor oil for recycling.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*