Enterprise Rent-A-Car

3.8
376 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Buckhead, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cheshire Bridge Rd location today.

Location

Enterprise Rent-A-Car
2441 Cheshire Bridge Rd NE, Buckhead, GA
30324, United States

Hours

Reviews

3.8
376 reviews
5 stars
225
4 stars
36
3 stars
12
2 stars
14
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Abel, Greg, and Corey for their exceptional service.

Reservation Issues

Numerous reviews indicated problems with honoring reservations, including overbooking and lack of available vehicles, leading to significant customer dissatisfaction.

Cleanliness and Vehicle Condition

Several customers reported issues with the cleanliness and maintenance of vehicles, with some receiving cars that were dirty or had warning lights on.

Efficiency

While some customers experienced quick service, others noted long wait times and inefficiencies, particularly during busy periods.
  • ST
    sarah taylor
    Dec 28, 2025
    5.0
    Great experience! The staff at this location, specifically Abel, was very helpful and made the process quick & easy. 5/5 completely satisfied!
  • LP
    L P
    Dec 28, 2025
    5.0
    Great experience with this location. The two gentlemen who helped us out, Mr. Abel and Mr. Yacouba were incredibly accommodating and helpful. 10/10 would recommend this branch with these two gentlemen in particular.
  • JA
    Jare A
    Dec 12, 2025
    5.0
    I rent from this location frequently for work trips and when servicing my vehicle. Very reliable, and responsive. Have never had an issues. Front office staff very polite and respectful. I tropical do hertz, but have enjoyed the experience here and will consider enterprise at other locations also.
  • JJ
    Journey
    Dec 2, 2025
    1.0
    I’ve had to rent through my insurance only once before, and this is the only Enterprise location that gives me constant issues. The same front-desk employee treats me differently because of my age, repeatedly implying I might damage the car even though my insurance fully covers it. He also keeps changing the requirements asking for a credit card, paystubs, and extra documents despite the fact that I previously rented with the same debit card and deposit with no problem. He even charged my card multiple times without telling me. Because of the unprofessional treatment at this location, I went to the Piedmont Enterprise instead, where the service was much better.
  • LG
    Luca Giardino
    Nov 26, 2025
    1.0
    Update: if you need any confirmation that my review below is accurate and truthful, look at the reply from the owner. “Go to our website contact page and contact us.” Really, Natalie, you don’t think I tried every one of those phone numbers and contact options before I had no choice but to sit with my children and their packed backs and explain to them that we couldn’t go to see their cousins or grandparents because the rental car company didn’t care enough about us to get the car we reserved or even bother to attempt at finding a solution for us? Not a single person I spoke to wanted to help me, but I should send in all my details and contact info? You all deserve to go bankrupt. We did thanksgiving on FaceTime today because enterprise is too lousy of a company to even TRY to help us with the reservation we made a month in advance. No comps no discount not even an apology. Just overbook and underdeliver. Business as usual. The absolute worst rental car experience Ive ever had. Reserved my vehicle one month in advance. Confirmed in person one week in advance. Confirmed on the phone one day in advance and arrived early on the morning of my reservation to be told no cars were available and they had no plan to find more. Myself and two young children had to miss the thanksgiving holiday with our family because this corporation has zero respect for their customers. Never again. Never enterprise. Never trust this company and especially never trust this location or their incompetent management. Use any other company, this is not the enterprise of the early 2000s. Something has with enterprise and it’s absolutely for the worse. Despicable.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Buckhead, GA?

Enterprise Rent-A-Car is located at 2441 Cheshire Bridge Rd NE, Buckhead, GA 30324, USA.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.