Enterprise Rent-A-Car

3.8
365 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Buckhead, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cheshire Bridge Rd location today.

Location

Enterprise Rent-A-Car
2441 Cheshire Bridge Rd NE, Buckhead, GA
30324, United States

Hours

Reviews

3.8
365 reviews
5 stars
219
4 stars
36
3 stars
12
2 stars
14
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of exceptional and poor customer service experiences, with some staff members praised for their friendliness and professionalism, while others were criticized for being rude or unhelpful.

Reservation Issues

Multiple customers reported problems with reservations not being honored, leading to frustration and inconvenience.

Cleanliness of Vehicles

Several reviews mentioned issues with the cleanliness of rental cars, with some customers receiving vehicles that were dirty or poorly maintained.

Efficiency

While some customers experienced quick and efficient service, others reported long wait times and delays in vehicle availability.

Staff Performance

Certain employees, particularly at specific locations, received high praise for their helpfulness and professionalism, while others were noted for lacking customer service skills.
  • DW
    Don Warren
    Nov 15, 2025
    4.0
    They got the job done. No frills location but friendly service and decent vehicle.
  • JL
    Jeffrey Lin
    Nov 14, 2025
    3.0
    Rented a car once at this branch. Waited about 1 hour to get my rental car after my pick-up time. Overall experience was moderate good but the wait time was the downside of renting at this branch.
  • NJ
    Naomi Jenkins
    Nov 7, 2025
    5.0
    I recently had the pleasure of working with Abel, and I am extremely impressed with the level of customer service he provided. From start to finish, Abel demonstrated professionalism, patience, and genuine care in addressing my needs. He was not only knowledgeable about the products and services but also took the time to explain everything clearly, ensuring that I fully understood all the details. What stood out most was Abel’s positive attitude and willingness to go above and beyond to help. He handled every interaction with courtesy and efficiency, making the entire experience smooth and pleasant. It’s rare to encounter someone so committed to providing excellent customer service, and Abel truly exemplifies what it means to put customers first. Because of his assistance, my experience exceeded expectations, and I left feeling valued and appreciated as a customer. Abel’s professionalism and kindness made a lasting impression, and I would gladly recommend him to anyone seeking exceptional support. Thank you, Abel, for your outstanding service!
  • SL
    sid law
    Oct 30, 2025
    5.0
    Very friendly employees especially Couba. After having a nightmare experience at the asheville location I’ve been hesitant about using enterprise. The folks at this location have changed my mind.
  • GB
    Gabriel Begun
    Oct 24, 2025
    1.0
    I made a reservation... and the day of the reservation I get a call saying that they don't have any cars available... what is the point of a reservation?!?! there is literally a Seinfeld episode on this.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Buckhead, GA?

Enterprise Rent-A-Car is located at 2441 Cheshire Bridge Rd NE, Buckhead, GA 30324, USA.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.