Need a rental car in Brunswick, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Brunswick location today.
While some customers praised the friendly and helpful staff, many reported poor customer service experiences, including rudeness and lack of assistance.
Reservation Issues
Numerous reviews highlighted chronic problems with reservations, including cars not being available despite confirmations, leading to significant customer frustration.
Vehicle Condition
Some customers noted that vehicles were clean and well-maintained, while others reported issues such as mechanical problems and unpleasant odors.
Efficiency
Several customers appreciated the quick check-in and check-out processes, although others experienced long waits and inefficiencies.
RD
Richard Doyle
2 days ago
5.0
Fast and easy to rent a car. Fast and easy to return the car. Staff is knowledgeable and friendly. Staff is very helpful and willing to assist from beginning to end.
MC
Milton Campbell
Feb 22, 2026
5.0
Courteous and professional with prompt service to fulfill my needs. Desire to make a successful trip in a safe manner. Will definitely return for any future needs.
AZ
Ahmed Zubaidi
Feb 18, 2026
1.0
Booked a premium car which altima or similar when i got there they said oh we don’t have this kind of car we only have mini van which $30 more or an ugly small mitsubishi which is the worst car i ever drove and he still charge me extra for this car he said we don’t have these premium car here but coporate put them online cheaper to convince people to rent them but they don’t have it and the problem he is a liar he said i was trying to call you but we don’t have your phone number in the reservation and everyone know this is a lie every reservation yoi have put the phone number 🤷🏻♂️ bad experience very bad customer service and they lie to you to make u buy their insurance
(Don’t go there)
BM
Brittni McFarland
Feb 14, 2026
1.0
My fiancé is currently at the in Georgia for work. He reserved a car online for the weekend and took an uber over. When he arrived he was told that all cars are gone and no rentals are left. The guy working there told him that he meant to call but just didn’t. Very rude and unprofessional.
Called to make a reservation for him for next weekend with a person, it is an automated service to make reservations so I waited to speak with an associate at the store. They wanted to transfer me back to that automated service for reservations. I waited over 30 minutes for a supervisor, I hung up and called back to be told by an associate that the supervisor was busy assisting customers. I was a customer, my fiancé was a customer. However we were not treated like we were. They promise to “go the extra mile” but it is clear that is not the case. The extra mile would have been a simple curtesy call or even an apology. I was told a supervisor would call me back but they have been closed for about an hour now and have not received that call. I’m sure when they have your rental as promised it is a great experience; however, they do not handle mistakes well and take 0 accountability for their errors.
JF
julio flor
Feb 11, 2026
5.0
Excellent service , I was picked up by one of Enterprise drivers quickly at the collision center, at the office the process was easy and efficient. Great staff.
Return process in less than 10 minutes.