Customer Service
Many customers praised the friendly, professional, and efficient service provided by staff members, particularly highlighting Kaitlyn Call and Brittany Hood.
Communication
Customers appreciated the clear and timely communication throughout the service process, with several mentioning regular updates from their service advisors.
Service Quality
Overall, the service department received positive feedback for their thoroughness and ability to address customer concerns, although there were some complaints about delays and lack of follow-up.
Cleanliness Issues
A few customers reported dissatisfaction with the cleanliness of their vehicles after service, noting grease and other substances left behind.