Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Buford Hwy NE in Atlanta, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Atlanta, GA or call us at (404) 633-3661.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
661 reviews
5 stars
462
4 stars
98
3 stars
43
2 stars
16
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude and dismissive.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist with car issues, particularly in battery-related services.
Service Speed
Many customers appreciated the quick service, especially for battery installations, with several reports of being in and out in under 15 minutes.
Inconsistency
There are notable inconsistencies in service quality, with some customers experiencing excellent assistance while others faced unhelpful or rude interactions.
Product Availability
Customers generally found the store well-stocked with parts, although there were instances of incorrect orders and issues with product availability.
- AWAnne WalkerNov 16, 20255.0I had SUCH a positive experience with Antonio! I will go out of my way to drive to this AutoZone. Amazing customer service.
- SCSydney CarlsonNov 13, 20255.0Ruby is amazing! I needed a new battery and she immediately helped me. She knew exactly which one I should get and then installed in less than 10 mins!
- CHChristopher HillhouseNov 11, 20255.0Great service with my battery exchange. Antonio was quick but thorough. Will gladly do business there again.
- PDPierina DíazOct 22, 20251.0Yesterday 10/21/2025 I went to this AutoZone at 8:20pm to buy a battery for my car remote. I told the employee (A women) that I didn’t know how to open the remote, and instead of helping me (as they always do at other AutoZone locations), she just handed me a screwdriver and told me I had to open it myself. When I politely asked if she could please help me, she didn’t even try—she just told me to look it up on YouTube and walked away, leaving me standing there at the counter. I felt ignored and disrespected. This kind of attitude does not reflect the good customer service AutoZone is known for. To make things worse, today I went to another AutoZone and the staff there helped me right away with the exact same thing — they were kind, professional, and had no problem opening the remote for me. I truly hope management addresses this issue and provides better training, because many of us come to AutoZone not only to buy parts, but also to receive a bit of guidance and assistance.
- MMMinhajOct 19, 20251.0Very bad experience when I called them to enquire about battery service. First call, the lady answered and put me on infinite hold without providing any details. I called back a couple of times when she finally answered and gave very rude one-word answers to all my questions. She just says "yes/no", and I have to ask follow-up questions for details and still she answers with just yes/no. She didn't even care to ask my car make/model. We don't want robotic humans here. Won't be going here since I doubt that their service will also be of similar standard. I see someone else also posted reviews about their rudeness and I believe them now with the experience I had.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Brookhaven?
AutoZone Auto Parts in Brookhaven is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.
Where is AutoZone Auto Parts located in Brookhaven?
It is located at 3397 Buford Hwy NE, Brookhaven, GA 30329, USA.
What brands of auto parts does AutoZone carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products are available at AutoZone Auto Parts?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services.
How can I contact AutoZone Auto Parts in Brookhaven?
You can call them at (404) 633-3661 or email customer.service@autozone.com for inquiries.
Are there any nearby auto parts stores similar to AutoZone in the area?
Yes, there are several nearby AutoZone locations and multiple O'Reilly Auto Parts stores near this AutoZone, providing customers with various options for automotive needs.
What nearby restaurants can I visit before or after shopping at AutoZone?
Nearby dining options include El Potro Mexican Restaurant, Papa John's Pizza, and Subway, great for grabbing a meal around your AutoZone visit.
Are there any convenient financial services near AutoZone Auto Parts?
Yes, the area has multiple Coinhub Bitcoin ATMs, Bitcoin ATM Atlanta - Coinhub, and LibertyX Bitcoin ATMs for cryptocurrency transactions.
Does AutoZone Auto Parts have a social media presence where I can get updates?
Yes, you can follow AutoZone on Twitter at @autozone and visit their Facebook page AutoZoneAtlantaGA2297 for updates.