Pilot Travel Center

3.4
2855 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Braselton, GA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
5888 Hwy 53, Braselton, GA
30517, United States

Hours

Reviews

3.4
2,855 reviews
5 stars
1,020
4 stars
603
3 stars
384
2 stars
214
1 star
634

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported that the bathrooms and showers were dirty and poorly maintained, with some stating they were disgusting.

Parking Issues

Many reviews highlighted severe problems with parking availability and management, including reserved spots being occupied by unauthorized vehicles.

Customer Service

While some customers praised the friendliness of the staff, others reported rude behavior and a lack of responsiveness from management.

Crowded Environment

The location was frequently described as overcrowded and difficult to navigate, particularly for truck drivers.

Service Delays

Customers experienced long wait times for showers and fuel, contributing to frustration with the overall service.
  • FM
    Farid Matunwal
    1 day ago
    1.0
    Service faking slow 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
  • RR
    Raheem
    1 day ago
    5.0
    I must say all 3 gentlemen that work tonight from time i went in around 12 to the last time i went in at 3am doin laundry i been walking in/out for my clothes n all 3 gentlemen stayed busy cleaning when its no customer not one was just standing around i salute you brother for yall hard work it was notice
  • DC
    Devin Cook
    6 days ago
    1.0
    $22 a night for paid parking in a lot that smells like piss with garbage and flies everywhere. Rolled in and my wife's first comment " I think this is the worst one I've seen".
  • JW
    Jordan Williams
    Dec 16, 2025
    1.0
    The bathrooms are almost never clean and their music is so loud inside and outside of the store that it hurts my ears. I have never stopped at a gas station or travel center with music this loud.
  • KL
    Konstanse Lovins
    Dec 9, 2025
    1.0
    As a truck driver and you pay for reserved parking and it said there was 15 spots but get there and there's not a single one.... go inside and tell someone and they act like they dont care then just park at the end because ya know only 30 min left on my 14 hour clock I have to park somewhere just to get told to move when I have 15 min left and told them I had paid to park they didnt care SMH last time ill ever stop there...

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.