Advance Auto Parts

4.1
281 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 915 Loganville Hwy in Bethlehem offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
915 Loganville Hwy, Bethlehem, GA
30620, United States

Hours

Reviews

4.1
281 reviews
5 stars
163
4 stars
59
3 stars
20
2 stars
9
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising helpful employees like Devyn and Dallas, while others criticize Hugo for being unprofessional and lacking knowledge.

Employee Behavior

Several reviews highlight issues with employee behavior, including rudeness and unprofessionalism, particularly towards customers seeking assistance.

Inventory Issues

Customers frequently report problems with stock availability, with many items out of stock or requiring special orders, leading to frustration.

Customer Experience

While some customers report positive experiences with friendly and knowledgeable staff, others express dissatisfaction with long wait times and poor service.

Management Concerns

There are complaints regarding management's handling of customer service issues, with some customers feeling ignored or mistreated.
  • AK
    Anuar Kiuhan
    Nov 12, 2025
    5.0
    I was treated with respect and very honest people and excellent service
  • MJ
    Michelle Jones
    Nov 10, 2025
    5.0
    Hugo and his team were amazing! Put air on all 4 tires, and made sure my car was safe to roll! Thank you!!!
  • SH
    Sadou Hanan
    Nov 7, 2025
    5.0
    Hugo provided me with excellent service while I was there getting help from him with my car battery. I would definitely recommend this location for their exceptional services and professionalism.
  • JS
    Jeffery Stiles
    Oct 31, 2025
    1.0
    Never a good time I have to go to this store even though it's so close to my house and I hate having to go all the way to Winder for some decent service. If you're ever in here avoid Hugo at all cost, this guy asks me the engine size for wiper blades, hopefully these V8 wipers fit the V6.
  • LV
    Lucia Visconti
    Oct 18, 2025
    1.0
    It’s difficult to trust the reviews for this employee, Hugo. During my visit, he repeatedly asked me to leave a review and even offered to write it himself, which felt unprofessional. Considering the sudden increase in positive feedback, it seems this may be a common practice. The level of service I received was below expectations, and the information he provided was not particularly helpful or accurate. In my opinion, reviews should reflect genuine customer experiences, not requests from the employee. TL;DR: Hugo’s service was subpar, and he actively solicits reviews. I recommend taking the overly positive ones with caution.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*