Woody Folsom Ford, Inc.

4.4
736 reviews

About

Car DealerFord DealerUsed Car Dealer
Woody Folsom Ford in Baxley is the best dealership in Baxley, Jesup, Waycross, Savannah, and Pooler, GA Areas. Customers from throughout the region to experience our massive inventory of new Ford vehicles, world-class customer service, and favorable pricing. Our knowledgeable sales professionals specialize in matching your needs and budget to the best solution. However, our commitment to you and your satisfaction doesn't end once you drive away. We will keep your vehicle running like new with our state-of-the-art Service Center. No matter your needs or your goals, Woody Folsom Ford in Baxley is your automotive one-stop shop. We invite you to contact us today for any automotive needs.

Location

Woody Folsom Ford, Inc.
1633 Golden Isles W, Baxley, GA
31513, United States

Hours

Reviews

4.4
736 reviews
5 stars
566
4 stars
66
3 stars
17
2 stars
17
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the dealership's customer service, highlighting helpful and friendly staff who went above and beyond to assist.

Sales Experience

Several reviews noted a positive sales experience with non-pushy salespeople and efficient transactions, although some customers reported issues with miscommunication and pricing discrepancies.

Service Department

The service department received mixed feedback; while some praised quick and efficient service, others reported long wait times and dissatisfaction with repairs.

Warranty Issues

Customers expressed frustration regarding warranty claims and service delays, particularly concerning the lifetime powertrain warranty and communication about repairs.

Vehicle Quality

There were complaints about the quality of vehicles sold, including undisclosed issues and discrepancies in mileage, leading to dissatisfaction among some buyers.
  • AH
    Allen Houston
    Nov 17, 2025
    5.0
    Always a quick service and they gladly take care of any problems
  • SR
    Sarah Roberts
    Oct 23, 2025
    1.0
    Karen in financing was pretty rude. I had a confusing letter and was just asking what it told me to and was told I wasted 3 of her days.
  • LM
    Layne Miller
    Oct 17, 2025
    1.0
    They had my car for a little over a month and never started the car and let my battery die and then charged me for a new one and did nothing to fix my car
  • RW
    Russell Wallace
    Oct 14, 2025
    5.0
    My wife and I bought a Ford Expedition XL from Woody Folsom during the Pandemic. We bought it site unseen and they brought it to us in Valdosta. All the paper work was correct and we have enjoyed the vehicle. In May 2025, we drove our family to Ft. Walton Beach, FL. on the way, i felt a transmission issue. Therefore, we took it to the local Ford Dealership. They kept it overnight and called saying we needed a new transmission $$! I asked about the warranty which expired about 20k miles ago. Suddenly, I remembered the WF paper work stating lifetime powertrain warranty!! We contacted WF and with no questions asked, they sent a Ford Expedition to us on a roll back wrecker and picked up our vehicle and replaced the transmission at no charge to us. They then brought us our vehicle and picked up theirs, at no charge to us. We could not be happier and will buy there again if at all possible.
  • KI
    kurt ingalls
    Sep 11, 2025
    5.0
    Corey our salesman took care of a minor issue quickly and to our satisfaction. Afterwards the oil change was done efficiently by a busy but respectful service representative. He then added some details to nearby businesses that my wife...class act.

Frequently Asked Questions About Woody Folsom Ford, Inc.

What types of vehicles are available at Woody Folsom Ford, Inc.?

Woody Folsom Ford offers a wide selection of new Ford vehicles including the Ford Escape, Explorer, Edge, Bronco, Expedition, Mustang, F-150, F-250, Mustang Mach-E, and Maverick, as well as used cars.

Where is Woody Folsom Ford, Inc. located?

The dealership is located at 1633 Golden Isles W, Baxley, GA 31513, USA.